JOB DESCRIPTION
RESPONSIBLE TO: Information Governance Officer (IGO)
RESPONSIBLE FOR:
The post-holder is responsible for supporting the Information Governance Management Team in all aspects of the delivery of a professional Information Governance Service for EA including compliance with Freedom of Information (FOI), Data Protection (DP) Legislation and the General Data Protection Regulation (GDPR), Environmental Information Regulations (EIR), Records Management, Complaints and Assembly Questions.
MAIN DUTIES AND RESPONSIBILITIES:
1. Support the delivery of a professional Information Governance Service for EA and schools in the areas of Freedom of Information (FOI), Data Protection (DP) and GDPR, Records Management, Complaints and Assembly Questions.
2. Support in the continued development of a ‘data protection by design’ culture within EA and schools to include; creating a corporate memory of personal data held and its flows, providing transparency on how personal data is used, imbedding data protection within business processes and change programmes, and delivering on the rights of data subjects.
3. Oversee and support EA’s compliance with FOI, DP and GDPR, EIR and Complaints including, managing contact with directorates, compliance with timescales, formulating responses to information requests and effective administration.
4. Ensure that information requests and complaints are consistently processed in line with relevant legislation, EA policy, procedures, advice and guidance.
5. Provide support to staff on the interpretation and application of the EA’s Corporate Information policies including FOI, DP, GDPR, Records Management and Complaints.
6. Provide advice and support to schools on the interpretation and handling of Freedom of Information Requests, Subject Access Requests and Records Management queries.
7. Support, manage and assist with FOI appeals, data breaches and tribunals relating to DP, GDPR and FOI.
8. Support in the preparation of responses to Northern Ireland Public Services Ombudsman (NIPSO) or Information Commissioner’s Office (ICO) enquiries or investigations.
9. Support the development and delivery of appropriate training programmes for staff, schools and governors on Records Management, Freedom of Information, Data Protection and Complaints.
10. Advise, review, monitor and update the operation of EA’s publication scheme.
11. Review, evaluate and report on current records management practices within EA.
12. Develop effective strategies and procedures for storage of records (electronic and manual) in accordance with EA Records Management policy and Retention and Disposal Schedule.
13. Liaise with the Public Record Office for Northern Ireland (PRONI), NIPSO, the Information Commissioner’s Office (ICO) and other organisations to ensure compliance with Records Management, Freedom of Information, Data Protection/GDPR and Complaints legislation, policies and/or procedures.
14. Support the review and development of corporate information policies, procedures and management reports.
15. Deputise for IGO as required.
16. Management of staff.