Physical SOC Analyst, Strategic Security Design and Operations (SSDO)
DESCRIPTION
Amazon Web Services is a dynamic and rapidly growing business within Amazon.com. We provide a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. We provide organisations with building block web services that allow them to innovate faster and operate their software more cost-effectively. The AWS team is building and delivering the next generation of cloud computing that supports public AWS offerings like S3, EC2, and CloudFront.
Would you like to join a team of physical security professionals and conduct security operations in Amazon Web Services (AWS) spaces? The AWS Physical Security Operations Centre (PSOC) is looking for a motivated individual to work as an AWS Incident Response Team (IRT) Analyst.
Responsibilities
As an AWS IRT Analyst, you will employ physical security strategies and procedures in accordance with service level agreements concerning AWS security processes. You will work within the AWS PSOC while responding to physical security events affecting or threatening AWS physical infrastructure, associates, operations, and assets region wide. Daily responsibilities include:
1. Physical access control administration
2. Monitoring physical access control systems
3. Monitoring a contracted guard force
4. Report writing
5. Intelligence gathering
6. Distributing program wide notifications when necessary
7. Managing internal and external email and phone communications
8. Triage trouble tickets
9. Handling incoming queries
10. Providing technical support to internal stakeholders
The successful candidate should have a proven record of accomplishment of customer service, possess excellent verbal and written communication skills, and demonstrate good judgment while multi-tasking. The candidate will also be able to follow PSOC tasks, procedures, and utilise discretion when dealing with sensitive information. Most importantly, the candidate will possess the appetite and inclination to continually identify ways to improve and raise the bar for security. The AWS PSOC is a 24/7/365 operation and shift work will be required, including nights, weekends and holidays.
We are seeking motivated team members with a willingness to learn and experience in physical security operations covering areas such as: security operations centres, security dispatch centres, military or law enforcement. The IRT Analyst is a core element of the AWS PSOC, so if you would like to be part of a bar-raising physical security team, join us!
BASIC QUALIFICATIONS
1. Associate's degree in a security discipline or equivalent experience in a related field.
2. 5+ years of experience working within a security operations centre.
3. Ability to write security incident investigation reports to provide situational awareness and communicate risks to senior management and customers.
PREFERRED QUALIFICATIONS
1. Previous experience working within a global or regional security operations centre
2. Well-versed in current technologies and open-source search methodologies.
3. Experience configuring and modifying access control systems (ex: Lenel, Gallagher, Feenics, Multi-Max, C-Cure, Honeywell, etc.). Experience programming/administrating Access Control Systems and CCTV
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. #J-18808-Ljbffr