We have been awarded the “Most Loved Workplace”! At Metro Bank, people come first – our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities.
What you will do:
1. Supporting CBDs & CBMs to manage a complex portfolio of customers by ensuring all credit and operational risks tasks are managed and completed in a timely fashion.
2. Support the timely completion of Annual renewals and Credit Applications.
3. Process all EDD and High Risk ODDs and Requests for Information within the allocated timeframe, whilst also managing all low and medium risk ODDs relating to the team within the renewal dates.
4. Process all Covenants and Conditions Subsequent as they fall due and escalate appropriately with Credit if the covenants are not going to be met.
5. CRGA to be maintained across team portfolio and updated appropriately with each Credit Application submission and to reflect the guidance provided on CRGA completion.
6. Gather information from the customer; assess, analyse and interpret financial information such as financial statements, management accounts, profit and loss statements.
7. Develop and maintain key relationships with other departments such as Credit, Lending & Securities, Lending Operations, Financial Crime Risk & Controls and Regional Teams.
And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the courage to call out any concerns.
What you will need:
1. Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders.
2. Strong credit underwriting skills, with a track record of understanding large SME’s/Mid-Corporates.
3. Strong risk awareness across both operational and credit environment.
4. A strong knowledge of our systems including T24, CRM, CRGA, PowerBi and SharePoint.
5. A good understanding of Financial Crime, AML requirements as well as TCF/conduct expectations.
6. Able to provide KYC support to ensure that we exceed customer expectations in delivering an AMAZEING On-boarding/ account opening experience.
7. Knowledge of the commercial lending process, from start to completion.
Our promise to you…
1. We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!
2. We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!).
3. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.
Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates.. Good luck!
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