We have been awarded the “Most Loved Workplace”! At Metro Bank, people come first – our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities.
What you will do:
1. Undertake CDD/ODD case work on low and medium risk customers, ensuring information held against the customer is current and factual and any information or items outstanding are obtained in line with bank policy.
2. Work through CDD case work efficiently and effectively ensuring QA and SLA targets are adhered to.
3. Review and establish any control gaps with CDD/ODD case files, making sure FinCrime Risk is managed, and with any risk that cannot be understood or mitigated, cases are escalated to FCRC, Sanctions, AML/CTF investigations.
4. Work with Relationship Managers to review customer relationships and the effective implementation and ongoing compliance with the Bank’s policies and minimum standards across our Business Banking distribution channels.
5. Work with other team members to ensure timely requests are made out to the customer or business area to enable completion of CDD case work within set SLA’s.
6. Independently manage and own case work relating to low and medium risk customers.
7. Liaise between the relationship managers and FCRC when bumping up complex or high-risk cases.
8. Advocate for Financial Crime Operations, educating relationship managers and leaders on the importance of FC risk management and their responsibilities.
9. Other administrative tasks such as progressing cases to exit, triaging and escalation of cases to other FinCrime teams when required.
And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.
What you will need:
1. Experience of working in a financial crime function or risk function of a financial services organisation.
2. Knowledge and understanding of the legal and regulatory framework including our obligations under the Proceeds of Crime Act, the Terrorism Act, the requirements of the money laundering regulations and the guidance provided by the Joint Money Laundering Steering Group.
3. Excellent understanding of Financial Crime, the associated risks, and red flags.
4. Experience in report writing.
5. Understanding of commercial and business products, and those products which pose a higher risk of Financial Crime.
6. Ability to execute and complete CDD/ODD case reviews.
7. Experience of working in a frontline role with knowledge around Business and Commercial Banking customers is desirable.
8. Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders.
Our promise to you…
1. We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!
2. We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!).
3. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.
Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates.. Good luck!
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