BMT and IEC Administration Co-ordinator (stem cell discard)
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)
We have an exciting opportunity for a 12 month fixed term position within our Bone Marrow Transplant and Immune Effector Cell Coordination Team, focusing on patient pathways and stem cell storage and discard.
The successful applicant will work as part of the multidisciplinary team in the BMT coordination team, providing a seamless service to patients referred to the service. Remote supervision will be provided by the registered nurses (RN) within the BMT Coordination team.
This role will also provide administrative support to a team containing medical coordinators, nurse specialists, and consultants treating patients with a wide range of conditions both malignant and non-malignant. The purpose of the role is to ensure that complex treatment is planned and all necessary arrangements are in place for the treatment to take place, as well as managing the review and possible discard of stored stem cells that fit the discard criteria as set out in our local policy.
Main duties of the job
Communication:
1. Deal with queries relating to the coordination of patients' treatments, escalating any concerns or issues to the nurse specialist and medical coordinator.
2. Keep all team members informed of plans and patient progress, initiating recommended changes as necessary.
3. Liaise with Clinical Nurse Specialists to ensure patients can access support.
4. Liaise with patients about stored stem cells and activate discard of cells as deemed appropriate.
5. Ensure that any private patient accepted for treatment has appropriate documentation completed and that the Deputy Performance and Operations Manager and Divisional Finance Manager/Deputy have been informed to ensure that the patient has appropriate funding prior to the procedure taking place.
6. Identify any patients who are potential overseas visitors and inform the Trust Overseas Team before the patient commences treatment to ensure that eligibility for free NHS treatment is agreed or appropriate funding is identified and authorized if not eligible for free treatment.
7. Identify any patients who are 'out of area' (Wales, EU, and overseas) and inform the Clinician and Deputy Performance and Operations Manager to ensure appropriate funding from the commissioners is approved before treatment commences.
About us
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston, and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston; join us and you can enjoy the very best of both worlds: city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce, we aim to recruit and retain a workforce that represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them.
Job responsibilities
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
Person Specification
Qualifications
* Educated to A level qualification or equivalent experience.
* Computer literate and trained in the use of MS Office applications.
* Microsoft Outlook.
Knowledge and Experience
* Previous patient-facing experience within the NHS.
* Administrative experience in a busy, customer-focused environment.
* Experience of working as part of a team in a multi-disciplinary environment.
* Experience of workload prioritization.
* Experience of patient administration system.
* The maintenance of data on a computer system.
* Experience of working in stem cell transplant and/or haematology.
* Be committed, enthusiastic, and motivated.
* The ability to work under pressure.
* The ability to work in a stressful environment.
* Excellent interpersonal skills and the ability to work constructively with all groups of staff and patients.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
#J-18808-Ljbffr