Must speak English fluently and Spanish at Native level.
To assume all responsibility for your clients' confirmed groups, to book all services required in good time and to ensure all details are correct prior to the group/event arrival/start.
To liaise with the BD in order to understand the client needs and the quotes and to book the suitable services at competitive rates.
To build and maintain great working relationships with your clients.
Being pro-active and able to find and negotiate the most suitable products and prices for the specific client.
To build relationships with all suppliers and ensure that you have excellent knowledge of any services that are offered.
To prepare and double-check rooming lists and vouchers, keeping the System constantly up to date as well as suppliers and clients.
To send invoice amendments to clients on time and ensure that all payments are made within time guidelines and always prior to the group arrival, except for clients that have credit.
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