OVERVIEW
This post provides an opportunity for a suitably qualified senior manager with the relevant skills to undertake a central role in this very well established and friendly medical practice.
If after reading this you have any questions that may influence your decision to apply, then do please contact Drs Shellock, Weeden or Campbell. Please note that previous NHS management experience is not a requirement.
To apply please send your CV and brief covering letter to Dr Alison Shellock. It is important that you provide a covering letter supporting your application. This letter should be a Word document of no more than two pages of A4. You should provide details of your experience, knowledge and skills in the following areas:
* Managing finances including managing budgets, financial planning and payroll
* Business planning and strategy
* Change Management, Project Management and Quality Improvement
* Knowledge and application of IT systems
* Health and safety and risk management
* NHS experience (if relevant)
* HR and recruitment
* Any other experience relevant to this job
Your application for this post must arrive by 9am on Mon 27 Feb 2023. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interviews will take place on Saturday 4 March. The interview panel will likely consist of the partners and an external specialist. You will be welcome and it is recommended that you visit and have a look around the surgery if you are short-listed for interview.
You will be informed by email whether or not you have been short listed to attend for interview. We regret we do not provide feedback for applicants who have not been short listed.
PRACTICE PROFILE
The location
ISCA Medical Practice is a city centre GP Surgery located at 37A and 38 Polsloe Road, Exeter, EX1 2DW. There are two buildings on one site following the merger of two practices around fifteen years ago. There has been a GP surgery on this site for around one hundred years.
The practice offers patient services within the boundary that is the City of Exeter and also to those who work in the city but live outside of its boundary.
Falling within the boundary of NEW Devon Integrated Care Board (ICB) the Practice is registered with the Care Quality Commission (CQC). Inspected in 2016, the report issued in August 2016 graded the Practice as ‘Good’, with an area of Outstanding care. Recent monitoring visits have also been satisfactory.
The Doctors
There are three partners and two salaried GPs:
Partners
* Dr Alison Shellock is the Senior Partner, she has an interest in all aspects of General Practice and a special interest in diabetes and gynaecology.
* Dr Chris Campbell is the education, child protection and CQC lead.
* Dr Claire Weeden has an interest in all aspects of General Practice and a special interest in respiratory medicine, elderly care and gynaecology.
Salaried GPs
* Dr Anne Davidson has an interest in all aspects of General Practice and special interest in gynaecology, child health and dermatology.
* Dr Nigel De Sousa is an experienced all round General Practitioner who has an interest in minor surgery and continuity of care.
Key requirements for the role are:
* Commitment to supporting the delivery of excellent patient care with vision, willingness and drive
* Demonstrate excellent organisational and effective communication skills
* Ability to manage change through motivation and leadership
* Robust finance and business skills to maintain and improve the profitability of the business
* Strategic thinker and planner
* Ability to deliver against key targets
* Knowledge and skills of HR and the ability to act sensitively and effectively
* Ensure compliance with CQC requirements and assessments
* Manage the portfolio of projects and individual projects arising therefrom
* Lead and chair practice meetings as appropriate
* Develop and co-ordinate systems to improve the efficiency and effectiveness of the practice
* Capable of handling and diffusing complaints
* Ability to self-motivate, prioritise, organise and/or delegate workload
* Good IT knowledge and experience
* Ensure practice policy and standards of compliance
* Ability to present the practice to external groups
* Ability to identify, develop and deliver initiatives
* The ability to enjoy diversity and sometimes – the unexpected
Key responsibilities
* Responsible for the finances of the practice
* Develop and control practice budgets and financial systems
* Prepare financial budgets and cash-flow forecasts
* Ensure the organisational requirements of the practice contracts with NHSE are fully met and complied with
* Support the Partners to develop and implement processes to achieve clinical targets of QOF and enhanced services
* Liaise with accountant, bank and business insurance companies as appropriate or as directed by the Partners
* Oversee the administration of the NHS Pension and Stakeholder Pension Schemes
* Negotiate with drug companies and all suppliers the best discounts available
* Manage overhead recovery income from property owned by the Partners
Practice Manager - Person Specification
Necessary
* Evidence of a sound education
* Evidence of a commitment to continuing professional development
Desirable
* Degree level certification
* Relevant management or finance qualification
Experience
* Experience and success of communicating with and managing people
* Experience of working in teams; able to promote teamwork and employee satisfaction
* Financial management experience including understanding of spread sheets
* Management experience in the NHS or in practice management
Salary and Benefits
* An annual salary of £35,000 - £45,000, pro-rata based on a 37.5 hour week (depending upon experience).
* The post is a minimum of 25 hours per week. The post-holder is required to attend occasional ad hoc evening meetings.
* Annual Leave entitlement will be 30 days per annum plus all statutory bank holidays pro rata.
* Access to the NHS Pension Scheme.
Job Types: Full-time, Part-time, Permanent
Pay: £35,000.00-£45,000.00 per year
Benefits:
* Company pension
* Free parking
* On-site parking
Schedule:
* Day shift
* Monday to Friday
* No weekends
Work Location: In person
Application deadline: 27/02/2023
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