Brief Description
Role: Contracts Assistant- IRC2297615
Salary: £28,000-£32,000 ( Band 5)
Locations: Milton Keynes
Contract Type: Permanent
Interview Dates: w/c 16th December 2024
Network Rail Benefits
We have lots of employee benefits, including a range of pension schemes and discounted offers.
28 days annual leave + bank holidays
About the role (External)
Who are we?
We manage, maintain, and renew Lifts and Escalators (L&E) assets on behalf of our customer, the region. The quality and availability of L&E is critical to customer experience at our relevant stations. We also manage the mandatory inspections to guarantee compliance of L&E assets across the network.
What do we do?
1. We provide compliant service which makes them safe to use.
2. We deliver products to meet the requirements of our customer.
3. We introduce assets which have an optimised whole life cost based on required availability using market competition to deliver proven innovation.
4. We provide the best availability of our assets when it is needed, aligned to demand.
5. We deliver all mandatory and supplementary inspections within timescales, stored for accessibility, ready for when it is needed.
6. We employ an asset management approach ISO55001 approach to make sure the demand is supported by quality spares when they are needed, skills and ability of the teams aligned to technology and provide innovation only when it adds value to the activity
Support the team and the delivery of lifts and escalators maintenance and project work to standards and within agreed resource levels.
Accountabilities
·Support the management of supply chain contracts to achieve the most cost effective delivery of goods and services.
·Collate data on all transactions incurred in delivering contracts. Investigate and reconcile transactions and costs as part of an end to end process
·Develop effective relationships with customers and suppliers. Develop and maintain processes for effective query resolution
·Support the team as required, to deliver a comprehensive service to the business areas.
·Provide data, analysis and commentary for management reports.
·Assist in supporting the timely collection of business unit commercial information and payment of business unit creditors.
·Assist in identification and implementation of quality and efficiency improvement initiatives.
Full Job Description with all responsibilities attached
The Ideal Candidate should have all the essential criteria below
Essential
Proven ability to work to tight deadlines and mandated processes with a high level of accuracy
Good administration and analytical skills
Good interpersonal and relationship building skills
Good commercial awareness
A customer focussed approach
Desirable
Railway knowledge
Awareness of supply chain processes
Experience within a customer service role
Stakeholder management
Contract management