Permit Scheme Co-ordinator Solihull 6 months Rate negotiable Applicants must be able to drive, have a driving licence and be a car owner To provide technical support within the Highway Works Permit Team, ensuring the effective and efficient running of customer focused services required to meet the Council’s obligations under the New Roads and Street Works Act 1991, Highways Act 1980 and Traffic Management Act 2004, in respect of the co-ordination of all highway works in order to maintain traffic flow and minimise disruption on the network. To liaise with internal and external work promoters to minimise the level of disruption occurring on the public highway both in Solihull and in neighbouring highway authority areas. Assist in the co-ordination, collection and maintenance of records, management data, and performance measures associated with the delivery of a Highway Works Permit system. To carryout inspections relating to permitted works and NRSWA functions as may be required and any non-conformances identified are followed up and the necessary charge applied and evidence recorded. To undertake site meetings to resolve disputes. Carry out site inspections where sites are still live due to no closing notice or where works have overrun duration times. Take photographic evidence and issue Fixed Penalty Notices. To deal with defective reinstatements ensuring photographic evidence is available and the necessary charge has been applied. To represent the Council at meetings and liaise with the Highway Work promoters regarding temporary and emergency roads works and to oversee the process in accordance with statutory requirements, temporary traffic orders required to ensure public safety, traffic movement and expedite execution of such works. To assist in the co-ordination of the team’s activities with all other internal departments and neighbouring highway authorities in order to meet cross-boundary Network Management duties. To investigate, on site where necessary, report and act upon any offences committed in contravention of The Highways Act and other legislation and in the case of any damage caused, recharging where appropriate. To assist as requested in the event of any emergency on the highway such as subsidence and floods which may include road closures or diversionary routes. To receive, prioritise and respond to all complaints and requests for information, verbal and written regarding Highway Works within 28 days. Accurate inputting, updating and the use of systems including EToN software, (currently Symology based works register), databases, GIS and financial commitment systems. To process and issue applications for Highway licenses; including road-opening licenses, A Boards, skips, scaffolds and temporary traffic control etc. To ensure information is shared with customers via appropriate communication systems including Website, ELGIN, and via the council’s Social media feeds. To establish and maintain effective working relationships with both internal and external work promoters. To assist with the collection of all income associated with the Highway Works Permit system and New Road and Street Works Inspection programme in accordance with the Council’s Financial Regulations. To prepare and provide information for the team’s performance reports. To work closely with the Asset Management team to develop, implement and monitor effective and efficient highway work programmes. Assist with the co-ordination of all street and road works in the borough, directing timings of such works to ensure the expeditious movement of traffic on the network. Taking a leading role in proactively liaising with other Council teams/departments, neighbouring authorities, the emergency services and other relevant bodies to ensure works affecting the public highway are co-ordinated effectively and to ensure minimum disruption is caused to highway users. Knowledge and experience of relevant traffic and highway legislation and the associated codes of best practice Knowledge and applied experience of traffic management and work co ordination systems. Experience of financial systems and processes Operational experience of Symology or similar asset management software.