Customer Delivery Driver - Bicester Superstore
Location: Bicester
Employer: Tesco
Reference: tesco/TP/2316942/925863/0/614
Availability Window:
1. Mon 18:00 - 22:00
2. Wed 18:00 - 22:00
3. Thu 19:00 - 23:00
4. Sat 18:00 - 22:00
Our Customer Delivery Driver rate of pay starts from £12.92 an hour; this increases to £14.05 for stores inside the M25. Additional payments may also apply depending on location. It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too.
As the face of Tesco out on the road, we deliver all the way from Lands’ End to John O’Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. This role is about much more than just driving: it's about helping others and delivering great service, with a smile.
You will be responsible for:
1. Ensuring the van and trays are clean and kept tidy/organised.
2. Leaving the back yard clean, tidy and clear of rubbish.
3. Ensuring trays are washed as part of the tray wash process.
4. Loading the van as required, checking the van for roadworthiness.
5. Talking to the customer about any changes to their order, including short code items and substitutions.
6. Taking care of products/deliveries as if they were your own.
7. Delivering during the customers' time slot.
8. Calling the customer before arriving at their property if early.
9. Calling the store/centre if running 30 or more minutes late.
You will need:
1. A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
2. To build relationships with colleagues to create team spirit.
3. To be warm and welcoming in interactions with customers and colleagues.
4. To act quickly to respond to the changing needs of our customers.
5. To be energetic and driven to deliver beyond expectations.
6. To share ideas with your Manager and other colleagues on how we can improve our store for customers.
What's in it for you:
1. Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays).
2. Request flexible working from day one.
3. 10% off and 15% at payday weekends.
4. Access to free wellbeing services.
5. Life cover of five times your pay and an award-winning pension.
6. Uniform provided and policies to support you.
7. Access to our colleague networks.
About us:
Our vision at Tesco is to become every customer's favourite way to shop. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. We're committed to creating a workplace where differences are valued.
NOTE: Should you be successful in your application, your offer will be subject to providing your bank account details on your agreed start date. We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process.
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