Looking for a New Challenge with Evenings Off? Join the Courts as an Admin Assistant (Usher)!
Are you ready to transition from hospitality or retail into a dynamic, people-focused role with evenings free and the chance to be part of something meaningful? Brook Street Ltd is excited to offer an excellent opportunity for a Full-Time Admin Assistant (Usher) at Portsmouth Magistrates Court (PO1 2EB), where no two days are the same!
Why This Could Be Your Perfect Next Step:
Work-Life Balance: Say goodbye to late nights - enjoy daytime hours (M-F) and occasional Saturday mornings
Meaningful Work: Be part of the justice system, ensuring smooth court operations and helping people navigate their day in court.
Transfer Your Skills: If you've worked front-of-house, handled tricky customers, or managed busy environments - you're already prepared for success here!
Supportive Team: Join a professional but friendly team where you'll be supported to grow and learn on the job.Position Details:
Location: Portsmouth Magistrates Court, PO1 2EB
Contract Type: Full-time temporary contract until 30/06/2025, offering stability and the chance to build a new career path.
Hours: Monday to Friday, 09:00 - 17:00, with some Saturday mornings (08:00-15:00). If you work a Saturday, you'll get time off during the week (day to be agreed).
Pay Rate: £12.07 per hourKey Responsibilities:
Front-of-House Duties: Welcome and assist all visitors to the court, answering face-to-face enquiries with professionalism and courtesy.
Courtroom Management: Prepare courtrooms, manage hearing schedules, and support Legal Advisers with essential case information.
Customer Service on a New Level: Book in parties attending hearings, manage courtroom proceedings, administer oaths, and keep everyone informed of any changes.
Tech-Savvy Tasks: Operate digital video equipment in court and maintain accurate records of hearings.
Team Support: Help with general clerical tasks, use of computers, and occasionally cover reception duties.Ideal Candidate:
People Person: You're polite, approachable, and calm under pressure - even when dealing with challenging individuals.
Multitasker: You can juggle multiple responsibilities efficiently without compromising on quality or service.
Confident Communicator: Comfortable handling difficult conversations and providing clear, respectful communication to all.
Organised and Reliable: You take pride in your work and always deliver a great experience, whether it's face-to-face or behind the scenes.
Adaptable: Comfortable using technology and picking up new systems quickly.
Team Player: You enjoy working with others and are ready to support colleagues as needed.Requirements:
Previous experience in hospitality, retail, or customer service? Perfect - your skills are exactly what we need!
Good communication skills
Able to multitask effectively and stay calm in a fast-paced environment.
Confident handling difficult conversations with tact and professionalism.Ready to bring your people skills to a professional, stable, and rewarding environment? Apply now and step into a role where you make a difference every day - and still have your evenings free.
The successful candidate will be subject to a Basic DBS and 3 years referencing check
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group