Detailed job description and main responsibilities Please refer to the attached job description and person specification for full details of responsibilities Make judgements on patients' response to prescribed treatment/care plans, and report findings to a qualified professional in line with competency framework Overcome barriers to understanding, e.g. patients' with hearing or cognitive impairment. Communicate with patients/carers by exchanging factual information, reassurance, tact and empathy. Establish and maintain appropriate working relationships with colleagues, patients, carers and other health care professionals. Be responsible for ensuring equipment is used safely, following relevant training, and that it is maintained appropriately. Work under guidance on specified tasks, taking direction from registered and non-registered staff as appropriate, with regular clinical support and supervision by a qualified practitioner. Promote patient independence and self-management To maintain appropriate and timely documentation of each patient contact Person specification Education / Qualifications Essential criteria NVQ Level 2 and/or Care Certificate or equivalent level of knowledge and experience Willingness to undertake training to meet competency framework Experience Essential criteria Experience of working in a healthcare environment or care environment with older people Desirable criteria Experience of caring for adults and older people with physical and/or mental health conditions Skills & Abilities Essential criteria Able to demonstrate commitment to high quality care and service provision Good communication skills. Ability to record messages and information in an accurate and concise way. Work flexibly to accommodate patient/service needs. Desirable criteria Experience of using SystmOne or similar systems Here at Cambridgeshire and Peterborough NHS Foundation Trust (CPFT) we are dedicated to providing high quality care with compassion. We deliver many of the NHS services that are provided outside of hospital and in the community such as physical, mental health and specialist services. We are a health and social care organisation, offering a wide range of services, including: Integrated physical and mental health services for adults and older people; Specialist mental health and learning disability services; Children and young people's mental health services; Children's community services in Peterborough; Social care; Ground-breaking research We strongly encourage applications from all sections of the community, particularly from under-represented groups including disabled people and members of our ethnic minorities and LGBTQ communities. For further information about our positive equality, diversity and Inclusion work, please visit https://www.cpft.nhs.uk/equalityanddiversity. CPFT is looking to build upon its pool of temporary workers with Temporary Staffing Services (TSS). You will be asked at interview if you would be willing to register with TSS. This is an excellent opportunity for those looking to take on additional hours that are flexible around your personal circumstances. Please be advised that in line with the WHO Health Workforce Support and Safeguards List, 2020 Cambridgeshire and Peterborough NHS Foundation Trust currently are unable to accept applications from overseas candidates whose country of residence is classed as a 'Red List' country. Applicants who require entry into the UK will be required to provide a valid police certificate from the relevant authority from each country (except the UK) where the applicant has been present for 12 months or more, 10 years before the date of visa application, while aged 18 or over. If you are successful at interview you will be subject to pre-employment checks, including a DBS (if appropriate), references and Occupational Health. To ensure a smooth process please bring all identity documents to your interview. A list of required identity documents will be attached to your interview invitation. All communications will be sent to you via TRAC Systems. By applying for this post you are agreeing to CPFT transferring the information contained in this application to TRAC. If you are made an offer, information will also be transferred into the national NHS Electronic Staff Records system. Employer certification / accreditation badges Applicant requirements This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Documents to download JD PS ICW Bd3 (PDF, 196.3KB) ICW B2 JDPS (PDF, 348.1KB) CPFT Values (PDF, 114.7KB) CPFT Mindful Employers (PDF, 51.3KB) CPFT Accommodation (PDF, 296.6KB)