Who are we?
Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriott, and IHG as well as small independent hotels and everything in between.
What is in it for you?
As part of the Aimbridge team, you will have access to a suite of benefits that include:
* Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa.
* Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
* 24/7 access to our employee assistance programme.
* Career and lifestyle breaks – Allowing you to take time off for key life events.
* Volunteer days – Up to two days per year to support a charity of your choice.
A day in the life of…
As a Guest Service Assistant, you will be the first point of contact for many of our guests, welcoming visitors from all over the world with a friendly smile and exceptional service. While your primary focus will be on reception duties, this is a jack-of-all-trades role, and your responsibilities will extend beyond just front desk tasks. You'll collaborate closely with your teammates to ensure each shift runs smoothly and efficiently, delivering the best possible guest experience every time. Flexibility is key, as you may be called upon to assist in various areas, making no two days exactly the same.
Based in the Ibis Styles Leeds City Centre Arena, you will be part of a team of passionate people who know that being the best doesn’t always mean working around the clock.
What do we need from you?
To succeed in this role, you should be passionate about delivering an exceptional guest experience and upholding our brand standards. While experience with a central reservations system like Opera is a plus, it’s not essential. What truly matters is bringing a friendly smile and a positive, can-do attitude to every interaction!
At Aimbridge, we believe personality is key, so it goes without saying that you will have bags of personality and a real flair for hospitality.
Interested? Click apply and start your journey with Aimbridge EMEA today. Your dream job awaits…
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