Summary: We have a fantastic vacancy for a Receptionist in the Clayton Hotel Glasgow, working with our team to deliver excellent customer service and ensuring a warm welcome to our guests.
Why us?
• Annual Leave Entitlement - increasing with length of service
• Future opportunities to develop within Dalata, with active encouragement of internal development and progression
• Free meals on duty, all day tea and coffee, and great location with easy access to public transport
• Food and Beverage Discount in all Dalata Hotels (Ireland, UK & Germany)
• Group Wide Discounts on Hotel stays for you and your Family & Friends (Ireland, UK & Germany)
• Staff Appreciation Initiatives, Fun Team Building Activities and regular charity events
• Employee Assistance Programme and access to counselling support
• Cycle to Work Scheme
Key Duties and Responsibilities
• Greet and welcome our guests to the Hotel
• Register the guests and take payment
• Answer any queries the guest may have on in house facilities and tourist information
• Take responsibility for the security of the keys
• Update all guest information in the computer
• Take and confirm reservations to our guests
Requirements:
• Excellent customer care skills
• Ability to work on your own initiative
• Excellent communication skills
• Ability to cope well under pressure
About our culture:
Dalata Hotel Group - Ireland's largest hotel group - offers exciting positions and opportunities for growth and development, with a focus on Our People, Our Fairness, Our Service and Our Individuality. We pride ourselves on creating an objective, supportive and fair working environment for our employees.