Customer Service Advisor Location: Newmarket, Suffolk Hours: 9.00am – 4.00pm Monday – Friday Hourly Rate: £12.21 per hour Benefits: Holiday Pay & Pension Duration: Temporary An opportunity for candidates looking for seasonal work to join our client as a customer service advisor from the 28th May until the 25th July inclusive. No experience necessary so suitable for graduates, students and college leavers or those from a hospitality background with excellent customer service skills. Who are we? We are Busy Bee Recruitment, an awarding-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including: Sales & Marketing, Admin & Customer Service, Technical & Engineering, Industrial & Manufacturing, Finance & Accountancy, Care & Education, Supply Chain & Logistics. Job Duties: Answer customer questions by phone, email, and live chat. Help customers use the online platform and solve any problems they have. Deal with issues about distribution, deliveries, and payments. Keep customer records up to date in the CRM system. Work with other teams, like tech support and account managers, to fix more complicated problems. Spot common questions and suggest ways to improve FAQs and help guides. Manage and reply to customer support tickets quickly. Help with general admin tasks when needed. What we are looking for: Strong IT skills Be a conscientious team player with good all-round communication skills Good telephone manner Be energetic & positive, with a ‘can do’ attitude towards customers at all time So, are you ready for your next job? Hit on the apply button today If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Business for this Temporary vacancy