Job Title: Compliance Contracts Manager Location: Calico Homes Salary: £55,000 About Calico Homes Calico Homes, part of The Calico Group, provides high-quality housing for individuals and families. Our mission is to create safe, compliant, and well-maintained properties that contribute to improving lives. We take pride in maintaining our properties to the highest standards, ensuring compliance with all regulatory requirements while delivering excellent customer service to our customers. Why Work for Calico Homes? At Calico Homes, we provide a dynamic work environment where our employees are empowered to make a difference in people’s lives. We offer excellent career progression opportunities, a supportive workplace culture, and a commitment to diversity and inclusion. Benefits of working at The Calico Group: -Generous holiday allowance, 36 days inclusive of Christmas closure and Bank holidays. -Health and Wellbeing support, including access to our Employee Assistance Programme. -Health cash insurance plan and life assurance. -Learning and development opportunities, supporting your continued professional growth. -Company pension scheme. -Flexible working options to help you balance work and home life. -A commitment to equality, diversity, and inclusion, ensures that every employee can thrive. About the Role As a Compliance Contracts Manager at Calico Homes, you will play a critical role in ensuring that all our owned and leased properties comply with essential safety regulations and standards, such as gas servicing, water safety, electrical testing, fire risk assessments, lifts, and asbestos management. You will oversee the management of compliance contracts, ensuring they are executed effectively, and that all compliance data is accurately recorded in our asset management system. You will collaborate closely with various teams, including the Health & Safety team and Facilities, to ensure compliance data informs strategic decisions and supports our goal of providing safe environments for customers, colleagues, and stakeholders. Key Responsibilities: -Ensure compliance of all Group-owned and leased properties with relevant statutory and non-statutory standards (gas, electrical, fire, water safety, asbestos, etc.) -Oversee compliance contracts, ensuring they are effectively managed and aligned with regulatory requirements -Maintain up-to-date and accurate compliance data in our asset management system, accessible for verification and validation -Liaise with various teams, including Senior Leadership, Health & -Safety, and Facilities, to drive process improvements in compliance data and reporting -Provide comprehensive compliance reports to ensure we meet all regulatory requirements -Ensure new assets are correctly set up on servicing cycles and meet legal and regulatory documentation standards -Manage financial budgets effectively, ensuring compliance services operate within set budgets and identifying opportunities for efficiency savings -Lead and support employee engagement, including 1-1s, team meetings, and performance management, to ensure high levels of job satisfaction and well-being -Develop and implement policies and procedures that support compliance and contract management best practices Activities Involved: -Monitor and report on KPIs, statutory and non-statutory compliance activities, and budget performance -Handle project management, service improvement planning, and contract oversight -Lead audits of compliance data and contract management practices to identify risks and areas for improvement -Manage customer and stakeholder enquiries and complaints effectively, ensuring positive service outcomes -Provide reports and updates to the Homes Board, Senior Leadership Team (SLT), and other key stakeholders -Supervise and support team members through regular team meetings, 1-1s, and performance reviews What You’ll Need to Succeed: Essential: -Experience managing statutory and non-statutory compliance for domestic and commercial assets, including gas, electrical, fire, asbestos, and water safety -Experience in procuring, tendering, and managing compliance contracts -Proven ability to manage asbestos data, surveys, and management plans -Proficiency in using IT systems, including Microsoft Word and Excel -Full driving license and access to own vehicle Desirable: -Ability to deliver excellent customer service and handle complaints effectively -Experience managing budgets and interpreting financial information -Knowledge of risk management and experience working with audit and assurance functions -Experience in project and contract management -Experience submitting business cases and accessing funding for property investment Skills & Knowledge for This Role: -Strong understanding of compliance-related legislation, regulatory standards, and industry best practices -Knowledge of Construction Design and Management (CDM) requirements -Ability to review and analyse data from multiple sources -Knowledge of health and safety legislation and ability to respond to Health and Safety Executive (HSE) or regulatory queries -BOHS P405 Management of Asbestos in Buildings certification or willingness to obtain within 12 months (provided by Calico Homes) -Level 4 VRQ Diploma in Asset and Building Management or willingness to obtain within 12 months (provided by Calico Homes) Core Values and Skills: -To be successful at Calico Homes, you need to align with our core values and demonstrate: -A commitment to health and safety, safeguarding, and compliance with all regulations Strong digital skills, including the ability to use various systems safely and efficiently -A proactive approach to equality, diversity, and inclusion, supporting our vision of a fairer society Strong leadership and management skills, with the ability to guide and support your team in achieving their goals At Calico Homes, we are committed to safeguarding and promoting the well-being of all individuals, and we expect our employees to uphold this commitment throughout their work. Join us and make a real impact on the safety and well-being of our communities