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Bank - Dispensary Pharmacy Assistant - 3, Southend-on-Sea
Client: Mid and South Essex NHS Foundation Trust
Location: Southend-on-Sea
Job Category: Other
EU work permit required: Yes
Job Reference: 2a0f0e572f56
Job Views: 9
Posted: 22.01.2025
Expiry Date: 08.03.2025
Job Description:
Job summary
The post holder will receive, dispense and hand out prescriptions, dispense inpatient and outpatient medications, and provide other support services to the Pharmacy department, including the receipt of orders, storage and supply of pharmaceuticals, controlled drugs, and other stocks, and ward top-ups.
Main duties of the job
* Communication
* Pharmacy reception duties including receiving prescriptions from outpatients, ward staff, and other clients, taking payment for prescriptions, and forwarding prescriptions to the correct location for dispensing.
* Identify, resolve, or refer any prescription queries at the point of reception.
* Answer telephone enquiries from staff and patients, resolving or referring as necessary.
* Hand out completed prescriptions with appropriate counselling, under the supervision of the senior pharmacy technician in charge.
* Arrange delivery of medications to patients' home addresses under instruction from a senior member of the team, including labelling and secure sealing of medication packages, contacting patients, and accurate record keeping of all deliveries.
* Analytical and Planning
* Perform departmental expiry date checks to schedule.
* Maintain supplies of non-drug items, including controlled stationary FP10 prescriptions and controlled drug registers, ensuring accurate records are maintained.
* Clinical Duties
* Restock medication ensuring stock rotation with the dispensaries.
* Help to maintain a clean working environment in all areas of pharmacy.
* Dispense inpatient and discharge prescriptions both within the pharmacy department and out on the wards using mobile dispensing trolleys.
* Process prescriptions using the pharmacy stock control and electronic prescribing system. Select, count, package, and label prescription items according to department procedure. Make records as necessary, endorse prescriptions, and make entries into the controlled drug register.
* Dispense outpatient prescriptions. Process the prescriptions using the pharmacy stock control and electronic prescribing system. Select, count, package, and label prescription items according to department procedure. Make records as necessary, endorse prescriptions, and make entries into the controlled drug register.
* Participate in late shift, weekend, and bank holiday rotas.
* Policy and Service Development
* Follow departmental standard operating procedures at all times.
* Assist in updating standard operating procedures as requested by the Operational Lead Technician.
* Direct service users to pharmacy policies on the Trust intranet as needed.
* Financial and Physical Resources
* Assist in running ad hoc and planned reports using pharmacy IT systems as requested.
* Perform departmental stock checks, counting and escalating discrepancies.
* Process homecare prescriptions and invoices.
* Assess suitability of pharmaceuticals for return to stock. Return items to stock using the pharmacy stock control system as authorised or dispose of according to departmental waste procedure as appropriate.
* Staff Management
* Not applicable to this role.
* Information Resources
* Provide support to end users of the pharmacy Wellsky system.
* Assist in the maintenance of all pharmacy IT systems.
Person Specification
Qualifications
Essential
* Good general education including Maths and English grade C/4 or above.
Desirable
* Hold NVQ level 2 in Pharmacy OR Hold the NPA or an equivalent dispensing qualification.
* Previous hospital experience in a similar role.
Knowledge
Essential
* Demonstrates an ability to accurately follow instructions and maintain competence in a busy environment.
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