Job Purpose
The post holder will be responsible for all housekeeping services as listed in the key areas of responsibility and accountabilities within the Hospice for patients, visitors and staff. They should have an awareness of the special needs of the patients and families and seek to meet those needs as relevant to the housekeeper role.
Housekeeping Services
• To carry out, as directed, all aspects of cleaning tasks and laundry services as laid down in the regular and periodic cleaning schedules
• To ensure that all cleaning tasks are carried out as described in the cleaning schedules to ensure the environment, equipment and surfaces are maintained in a hygienic condition and to ensure that this is recorded.
• To ensure that vacated rooms are cleaned and prepared within a reasonable time scale to welcome a new patient/family
• To carry out cleaning duties for all non-clinical areas ensuring that they are left clean and tidy
• Ensure that all housekeeping equipment is kept safe, in good order and in a hygienic way and that all equipment is maintained to the manufacturer specifications
• To ensure a high standard of general cleanliness
• To adhere to the Hospice and Statutory regulations pertaining to the safe and hygienic operation of the Housekeeping areas.
• To, at all times, be aware of the special needs of the patients and to meet these needs wherever it is practicably possible
• Maintain confidentiality, particularly of patient information, at all times
• To report and assist with the investigation of complaints and inform line manager of compliments to the service
• To report any matters affecting the smooth running of the housekeeping environment and hospice to the Associate Director of Quality.
Person Specification
Qualifications and/or Experience
Desirable – Experience of housekeeping duties within a healthcare setting, with Hep B vaccinations all up to date.
Skills
• Good communication and interpersonal skills
• Ability to work within a team
• Ability to use own initiative
• Ability to respond to changing situations
• Able to identify personal coping strategies
• Personal grief resolved sufficiently to cope and perform within palliative care setting
Knowledge
• Able to demonstrate some insight into palliative care or care principles
• To attend meetings and adhere to aspects related to the Health and Safety at Work Act, i.e. Fire Lectures, manual handling, participation in fire drills
• Participate in training, as required
• To assist with the training for Housekeeping Assistants with regard to the use of equipment and cleaning agents
• To undertake training and development as required for the Hospice as identified through the annual appraisal process
• Assist in ensuring that legislative training is up to date.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .