Job summary Total Care Pharmacy located in Norwich, are excited to offer an opportunity for a pre-registration trainee pharmacy technician, (PTPT) on a 24 month fixed term contract. This structured, two-year training programme is designed for individuals passionate about healthcare and eager to develop the skills and qualifications needed to become a GPhC registered pharmacy technician. As a PTPT, you will play a vital role in delivering high-quality patient care while gaining hands-on experience in a fast-paced community pharmacy environment. This role includes a minimum of 30 hours a week, including 24 hours of work and 6 hours of paid study time per week to support your learning and development. Candidates must be fully committed to the two-year course duration and have are liable commute plan to maintain consistent attendance throughout the programme. Main duties of the job Provide exceptional customer service by addressing patient inquiries and advising on over-the-counter (OTC) products and services. Support the reception and administration teams, at our member practices, with complex medication queries. Support the GP partners on prescribing projects and cost/safety audits and actions. Efficiently take in and hand out prescriptions, addressing inquiries with professionalism and accuracy. Support daily pharmacy operations, including stock management, ordering, unpacking, restocking, and maintaining a clean, organized shop floor. Promote and provide pharmacy services and OTC products with confidence. Offer guidance on medication use and side effects under supervision. Develop our prescribing systems to ensure safe, effective and efficient prescribing within the PCN. Use pharmacy systems effectively for record-keeping and operational tasks. Operate the till, handle transactions, and perform end-of-day cashing up. Build professional relationships with patients, healthcare providers, and colleagues to foster a collaborative work environment. The successful candidate will benefit from this opportunity to build up strong working relationships, across our organisation, and will be actively involved in how their role evolves over time. About us Total Care Pharmacy is based in the village of Hellesdon, north-west Norwich. It is a popular suburb with a large population. Join us and you will; Be part of a supportive, community-focused team at an independent pharmacy known for exceptional patient care. Gain practical experience in a real-world pharmacy environment. Access opportunities for professional development and career progression within the pharmacy sector. Benefits include: company pension, employee discount and free flu jabs. Date posted 21 January 2025 Pay scheme Other Salary £12.21 to £13 an hour Contract Apprenticeship Duration 24 months Working pattern Part-time Reference number 8754 Job locations 81 Middletons Lane Norwich Norfolk NR6 5SR Job description Job responsibilities If you would like to find out more information about this role, please do not hesitate to get in contact with us. Job description Job responsibilities If you would like to find out more information about this role, please do not hesitate to get in contact with us. Person Specification Qualifications Essential na Experience Essential will have the right to work and reside in the UK. will meet pre-screening criteria regarding health, character, and current ability in Maths, English, and Science. cannot be in full-time education or enrolled in another government-funded programme. cannot hold an equivalent qualification at the same level. cannot hold a Level 4 qualification or above unless it is materially different from the apprenticeship.(Queries regarding prior qualifications will be individually assessed by our specialist tutors.) Person Specification Qualifications Essential na Experience Essential will have the right to work and reside in the UK. will meet pre-screening criteria regarding health, character, and current ability in Maths, English, and Science. cannot be in full-time education or enrolled in another government-funded programme. cannot hold an equivalent qualification at the same level. cannot hold a Level 4 qualification or above unless it is materially different from the apprenticeship.(Queries regarding prior qualifications will be individually assessed by our specialist tutors.) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Primary Care Careers Address 81 Middletons Lane Norwich Norfolk NR6 5SR Employer's website https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)