Customer Service Coordinator (Maternity Contract) £12.21 per hour IDEAL START DATE: 17th or 24th February 2024 Job Type: Maternity Contract until September 2025 however this could be extended Location: Aldridge, Fully Office Based Hours: Monday to Thursday | 8:15 AM – 4:45 PM (60-min lunch) OR 8:30 AM – 4:45 PM (45-min lunch) OR 8:15 AM – 4:30 PM (45-min lunch) Friday | 8:15 AM – 3:30 PM (60-min lunch) OR 8:30 AM – 3:30 PM (45-min lunch) Duties and Responsibilities Handle incoming emails promptly and professionally. Prepare accurate customer quotations for various products and services. Ensure precise and efficient order processing. Resolve customer inquiries and issues promptly and tactfully. Maintain and update the customer database for data integrity. Speaking to customers regarding outstanding account balances Dealing with any invoice queries Matching invoices Perform administrative tasks to support efficient operations. Manage customer inquiries and maintain customer satisfaction. Skills and Experience: Strong administration skills with attention to detail Basic accounts experience is preferred but not essential Excellent written and oral communication skills Customer-focused approach with the ability to multitask and prioritise workload Job Ref: EN752 Hollyfield Personnel do not contact or write to unsuccessful candidates. If you have not heard anything from Hollyfield Personnel within 5 – 7 working days of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are giving permission for Hollyfield Personnel to contact you and retain your details.