Role Profile
Our client is a UK Leading Logistics company looking for their next National Account Manager. We are seeking a commercially focused National Account Manager to take ownership of key national accounts, driving revenue growth, profitability, and operational excellence. This role requires strong P&L management, cost control expertise, and strategic leadership to ensure customer satisfaction while maintaining commercial viability.
Key Responsibilities:
* Develop and implement account strategies to maximise sales revenue and profitability.
* Maintain full P&L responsibility for key accounts, ensuring cost management and margin optimisation.
* Build and nurture long-term relationships with key stakeholders within national accounts.
* Identify and capitalise on growth opportunities within existing accounts.
* Monitor and review financial performance, ensuring targets are met and taking corrective action where necessary.
* Work cross-functionally with internal teams such as operations, finance, recruitment, and compliance to meet customer needs.
* Conduct regular site visits to assess operational performance, provide coaching, and implement necessary improvements.
* Oversee supplier and subcontractor management, ensuring service levels meet expectations and brand reputation is upheld.
* Prepare and present regular business reviews to senior leadership, identifying key trends and areas for improvement.
* Resolve customer concerns effectively, ensuring long-term client satisfaction and retention.
* Stay informed on industry trends, competitor activities, and best practices in account management.
Key Requirements:
* Strong commercial acumen with proven experience in P&L management and cost control.
* Demonstrable experience in national or key account management, preferably within a fast-paced industry.
* Excellent negotiation skills and the ability to influence stakeholders at all levels.
* Strong analytical ability to interpret sales data and market trends.
* Results-driven mindset with a track record of achieving or exceeding targets.
* Exceptional organizational and time management skills.
* Strong IT proficiency, particularly in Excel and financial reporting.
* Ability to motivate, coach, and develop teams.
* Willingness to travel as needed.
* 40 hours per week
* Hybrid working model, including site visits and office-based work as required.
This is a fantastic opportunity for a commercially focused National Account Manager to make a significant impact within a growing business. If you have the skills and experience to excel in this role, we'd love to hear from you.
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