Sales Support Administrator - Risley - Paying up to £32k + Bonus scheme + Career Progression
Our client who are one of the worlds largest manufacturers and suppliers of high quality perforated metal products, are looking for an to join them on a permanent basis.
The Role as a Sales Support Administrator:
* You will manage a wide group of current and potential mainly small and medium sized accounts with the company product range.
* Ensures appropriate administrative handling of quotes, orders and claims, as well as service and solution orientated communication in any matter leading to high customer satisfaction and conversion rates.
* Executes on the agreed actions from local Go To Market plans and maintains and updates relevant customer data in the company systems including the Salesforce CRM.
* Work within a small friendly team
Key Responsibilites as a Sales Support Administrator:
* Establish and build customer satisfying environment and deliver on contractual promises
* Execute on assigned tasks and actions to achieve budget and targeted sales growth.
* Follow and execute on company processes, work instructions and provided IT systems
* Work with provided sales and pricing tools and negotiate for improved margins
* Registration, review and sharing of customer data and requirements to team
* Monitor customer needs and complaints to provide information for business improvement.
* Execute quality sales calls and selective visits to new existing customers
* Handling of sales orders including ensuring correct deliveries to customers
Qualifications and experience of the Sales Support Administrator:
* Commercial and/ or administrative education
* Team-orientated attitude and social skills
* Salesforce
* Oracle
* Smart, organised and effective working methods
* Qualified to execute on action plans and daily sales performance
* Ability to conduct negotiations and make deals independently
* Willingness to learn technical specifications
* Energetic and articulate with naturally good communication skills
* Commercially astute with ability to spot growth opportunities
* Customer Service skills
* Ideally some experience in metalwork industry, fabrication or manufacturing but not essential
Benefits the Sales Support Administrator will get:
* Company events
* Company pension
* Healthcare Plan
* Free Parking
* 25 Days holidays plus Bank holidays
If this role is of interest, Please apply