Peer Supporter - Hartlepool
Posted: 27/03/2025 14:13 Salary: £22,222 Location: Home-based Level: Administration Deadline: 24/04/2025 12:00 Hours: 15 Benefits: Annual Leave, Pension, Flexible working Job Type: Fixed Term
Job Title: Peer Supporter - Hartlepool
Salary: £22,222 (FTE) (£9,523.71 pro-rata)
Working Hours: 15 hours per week
Contract: Fixed Term Contract until 31st March 2026, extended subject to funding
Location: Hartlepool Borough and University Hospital of North Tees
Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holidays.
About us at the NCT
NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood. With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members, and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood.
While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals, and online.
Our Hartlepool Infant Feeding and Perinatal Mental Health Peer Support projects are commissioned by Hartlepool Council, to offer infant feeding support across the region in both community and hospital settings and perinatal mental health peer support for families throughout the Hartlepool community. The support is delivered by staff and volunteer peer supporters.
We are seeking a capable Peer Supporter who will support parents at University Hospital of North Tees and at various community settings in Hartlepool. This role will mainly be based out in the community (expenses will be reimbursed).
About the Role
You will be responsible for offering peer support for parents within University Hospital of North Tees and the community across Hartlepool. Some of the key responsibilities of the role include:
* Providing breastfeeding support to families on the wards at University Hospital of North Tees
* Providing perinatal mental health and infant feeding peer support in community settings across Hartlepool.
* Supporting in delivering inductions for volunteer peer supporters.
* Reporting any concerns or additional support needs of women to the NCT management team.
* Attending regular supervision/support sessions.
* Having a good working knowledge and understanding of the local demographics in the Hartlepool area and ensuring all support is accessible and inclusive.
* Ensuring that data collection and feedback is collected in a timely manner in an inclusive way.
You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. You must be able to confidently prioritise your own work, be highly organised, and able to work independently. Being able to make decisions and respond appropriately to our staff, peer supporters, parents, and other external stakeholders is essential, alongside good IT skills – including Outlook, Word, and Excel – and you must have good attention to detail.
It is essential for this post that you undertake the training to become an NCT Peer Supporter.
About you
* Are you willing to undertake our Peer Supporter training?
* Can you work at pace and juggle a number of different priorities?
* Are you passionate about supporting families to reach their parenting and feeding goals and contribute to their positive wellbeing?
* Do you want to join an amazing Charity that supports parents across the UK?
* Would you like to be part of an amazing team of passionate staff?
If so, please read the job description to find out more on the link here: Job Description
What we offer
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support. More details about our Equity, Diversity and Inclusion action can be found here.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background, and pregnancy and maternity. We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people, and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Closing date: 12pm 24/04/2025
Interviews: Week beginning 28/04/2025
Interview format: The interviews will be a mixture of open and competency-based questions; you do not need to prepare anything in advance.
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