*** Sales Support Executive **
IMMEDIATE START & INTERVIEWS
12 Month Fixed Term Contract
* £25k-£27k based in exp
* Full Time Office Based with flexi hours
* Based in Woking, Surrey
* Free Parking
Our client is an International Business in Woking, Surrey, now seeking a experienced Sales Support/Customer Experience Executive to join a small yet busy team.
You will provide office-based support to external sales team, they are the first point of contact for customer enquiries, (telephone, email and webchat) quotation requests and order placement. You will take customer enquiries and own them though to completion.
As the primary contact for new and existing customers, the Customer Experience Executive is tasked with ensuring the meticulous handling of all customer-related matters. Managing inquiries, creating quotations, processing orders and updating customers in a timely manner.
Key Duties:
1. Serve as the lead point of contact for all customer and account management inquiries.
2. Use entrepreneurial spirit to maximise every opportunity to win, use knowledge of our products to upsell and offer alternative where relevant, based on price, margin and availability.
3. Own customer and external sales team enquiries via telephone, webchat and email through to completion.
4. Build and maintain trusted, strong...