Job Title: Finance and Customer Service Coordinator
Location: Coalville
Pay rate: £12.48
Hours of Work: To be agreed – 40 hours per week covering 06:00 - 22:00
Type: Temporary Job
Start Date: Immediately
We are hiring for a Finance and Customer Service Coordinator to undertake administrative, financial, and customer service duties in Coalville. This is a fast-paced warehouse and logistics environment where you will be responsible for handling customer enquiries, processing invoices, and ensuring smooth operations across multiple teams. You will play a key role in supporting both financial processes and customer interactions to maintain a high standard of service.
Duties of a Finance and Customer Service Coordinator
You will be working as part of the Logistics and Administration team and will be responsible for:
Communicate with customers via phone, email, and in person, handling enquiries, complaints, and account management.
Process orders, applications, and invoices while keeping accurate records.
Ensure workflow runs smoothly, meeting customer deadlines and directing issues as needed.
Maintain customer databases and coordinate with internal teams.
Monitor and improve customer service processes.
Support HACCP audits and BRC compliance.
Perform other duties as required by management.
Skills and Experience of a Finance and Customer Service Coordinator
As a Finance and Customer Service Coordinator, you should have experience with:
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