Reservations Co-ordinator
* £11.75 per hour
* 37.5 hours per week
* Paid Annual Leave of 28 days (including Bank Holidays)
* Company Pension (after a qualifying period of employment)
* Uniform provided
* 15% off Treatments Tuesday - Thursday
* 15% off Apartment stays Monday - Thursday
* Purchase products from our retail houses of Decléor, Elemis, Neom Organics and Comfort Zone with 15% discount
* 15% off the Heat Experience Monday - Thursday: Saunarium, Aromatherapy Room, Crystal Steam Bath, Sauna Cabin, Foot Baths, Ice Room, Plunge Pool, Experience Showers
Titanic Spa, the UK’s first Eco-Spa, has been designed within a traditional textile mill, creating a brand-new concept exclusively offering an unsurpassed Spa experience. We are looking for a passionate, dedicated, and hardworking Reservations Coordinator to join our small reservations team. Main responsibilities include:
1. Ensure a 5* standard is being maintained with each guest on every single call
2. Offer advice on all products and services with full knowledge and confidence
3. Be able to respond to email enquiries daily with informative answers
4. Organise online voucher orders to be posted and brochure requests
5. Take payments online and over t...