Job title: Commercial Sales Handler
Salary: £35,000
Location: Croydon
DUTIES AND ACCOUNTABILITIES
1. Manage incoming sales and member/customer enquiry calls
2. Produce and issue quotation, new business and renewal documentation
3. Assist customers to protect their material assets and liabilities
4. Follow up and convert leads as well as making outbound calls
5. Work productively and efficiently as a member of a sales team and contribute to team discussions regarding progression and positive change
6. Achieve agreed sales & retention targets, both individually and as part of the overall team
7. Maintain and achieve growth in income from existing customers
8. Develop and maintain positive ongoing relationships with Insurers and Underwriters in a professional manner
9. Ensure compliance with local procedures, customer service standards, and external compliance regulations are met
10. Develop and maintain a thorough understanding of all products and services to assist customers
SKILLS, KNOWLEDGE AND EXPERIENCE
1. Minimum of 5 Grade A-C GCSEs
2. Competent to sell SME general insurance
3. Relevant experience in a branch and/or broker sales position
4. Clear understanding of the UK insurance market and its dynamics
5. Experience of e-trading platforms; Acturis would be advantageous but not required
6. Strong track record in delivering on sales targets
INDUSTRY EXPERIENCE REQUIRED:
1. Competent to sell SME general insurance
2. CII FIT Qualification or willingness to undertake this study upon role success
3. Relevant experience in a branch and/or broker sales position
4. Clear understanding of the UK insurance market and its dynamics
5. Experience of e-trading platforms; Acturis would be advantageous but not required
6. Strong track record in delivering on sales targets
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