ROLE: Trade Branch Supervisor
HOURS: 44 per Week - Permanent Role
SALARY: £27, basic salary
BONUS: Realistic total earning potential of up to £32, annually
Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset; we are successful, dynamic, ambitious, and looking for great team players to grow with us.
Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways:
* We have a Christmas shutdown period
* We only work occasional Saturdays, on a rota basis
* We don't open our branches on Sundays
* Our branches close at 4:30pm during the week, we support your work/life balance!
* We offer a FREE Healthcare plan for all our employees
* Exceptional monthly Branch Bonus
* Industry leading induction and training programmes
* Excellent opportunities to grow with us, and progress your career
HERE'S WHAT WE OFFER OUR TRADE BRANCH SUPERVISORS:
* You will be rewarded with a very competitive basic salary of £27, per year
* An excellent monthly bonus scheme, which added to your salary would be up to £32. per year
* 25 days holiday, plus statutory holidays - normally 33 days in total each year
* *NEW for * Free Healthcare plan for all employees
* *NEW for * Enhanced Maternity and Paternity benefit
* Free Life Assurance Plan of 3x your Annual Salary
* Christmas shutdown
* Saturdays only on a rota, and no Sunday working!
* Our branches close at 4:30pm during the week, we respect your work/life balance!
* Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success
* Company Pension Plan
* Employee discount on Eurocell products
* Discounts across many well-known online and high street retailers
* A blend of training, including e-learning and on the job training to help your career development
* Care First Employee Assistance Programme, available 24 hours a day, days a year for confidential support and advice, if and when you need it
* Colleague Referral Programme; we pay you for successfully referring people to join our team
* Excellent opportunities to grow with us, and progress your career
* Industry leading induction and training programmes
WHAT OUR BRANCH SUPERVISORS DO:
* Our Branch Supervisors are hands-on, lead by example, and work closely with the Branch Manager in day to day branch operations
* Provide exceptional customer service and support to new and existing customers
* Ensure excellence in customer service, operational standards and Branch sales targets are achieved
* Support the delivery of sales targets whilst developing and maintaining positive customer relationships
* Assist with the delivery of branch operations
* Provide support and assistance to Branch colleagues as required
* Support the Branch Manager to ensure team complete actions and activities on time, and in full
* Ensure Branch team compliance with Health and Safety, company policies and procedures
* Undertake stocktakes and audits
* Maintain maintenance records for Branch vehicles
* Conduct Branch housekeeping for front of house, warehousing and merchanting
WHAT WE NEED FROM OUR BRANCH SUPERVISORS:
* Passion and energy to deliver exceptional customer service and achieve business targets
* A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers
* A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy
* Good organisational skills, with ability to prioritise and use own initiative
* Confident IT user, with experience of MS Office and industry standard software eg SAP
* A full and valid driving license is essential, and a FLT licence could be a distinct advantage
* The ability to cover for the Branch Manager when required
* Previous branch stock take experience could be a distinct advantage
* Comfortable to work in a small team and on occasion, alone
* Experience within a similar role ideally in a trade / builders merchant / retail, glazing or uPVC environment could be a distinct advantage
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