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Event Customer Support Coordinator, Birmingham
Client:
Live Recruitment
Location:
Birmingham, United Kingdom
Job Category:
Customer Service
EU work permit required:
Yes
Job Reference:
a2d051a3cf22
Job Views:
3
Posted:
24.04.2025
Expiry Date:
08.06.2025
Job Description:
Hybrid Working - Are you a passionate, highly communicative individual looking for a role with extensive career progression opportunities, working on some of the largest events in the country? This exciting opportunity could be perfect to kickstart your career in events.
About the Company
As one of the UK’s leading live events destinations, this established group and their venues are trusted by some of the biggest brands and shows across the globe. They deliver large-scale exhibitions, conferences, product launches, and more intimate meetings, focusing on tailored experiences to meet each client's needs.
The company values flexibility, customer-centric services, and offers a great company culture with career progression opportunities and a comprehensive benefits package.
The Role
This role supports the sales team in delivering products and orders for events and exhibitions. It involves handling venue services like rigging, electrics, catering, graphics, H&S, and IT solutions, with a focus on order processing, liaising with internal teams, and providing excellent customer service.
Key Responsibilities
1. Processing order forms into the database with high attention to detail
2. Generating invoices and raising POs
3. Liaising with internal sales, marketing, and delivery teams to ensure seamless delivery of products
4. Developing a comprehensive understanding of the products and services offered
5. Maintaining accurate data and records
6. Contributing to a seamless end-to-end customer experience
The Candidate
Ideal candidates are passionate about the events sector, confident communicators with excellent administrative skills and high attention to detail. This full-time role offers flexibility, including work-from-home options based on business needs. Some weekend work on a rota basis (3 days/month) is required.
Benefits include employee discounts, free lunches, health benefits, and more. Live Recruitment encourages applications from diverse backgrounds and ensures an accessible recruitment process.
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