Job summary Would you like to work in a care environment, with patients who have a range of mental and physical health needs? Would you like to have the opportunity to broaden your career horizons and work as a part of a committed and caring patient centred team? If so, we want to hear from you We are looking for caring individuals with good communication skills along with a flexible and responsive approach. This is a zero hour agreement which gives you the flexibility to suit your personal circumstances. The teams work collaboratively to offer a seamless journey for patients based upon their needs and risks to ensure that care and treatment is assessed and provided with an emphasis on keeping hospital stay to a minimum. Main duties, tasks & skills required Actively promote recovery-focussed care with patients, in conjunction with other health professionals, including achievement of set goals. Support patients with their rehabilitation and recovery, respecting them as individuals, supporting them and understanding their right to express their needs. Be the main provider of personal care for patients where required. Support patient-focus groups and activities. Use appropriate approved conflict resolution and management of aggression techniques (e.g. PMVA), to de-escalate challenging situations as required for the role. Accurately assess, describe and record observations on progress or change in both patients' mental and physical state using appropriate assessment tools, escalating any concerns as appropriate. To raise incidents appropriately via the reporting system in an accurate, objective and concise manner. To undertake escort duties to other hospitals or care settings as required. To ensure timely and accurate recording of patient information on patient systems. About us Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight. With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve. Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time. Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working. Job description Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible. Person specification Qualifications Essential GCSE in Maths and English or equivalent. Qualification at Level 2 or in Health and Social Care or other relevant subject. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. For help with your application, contact: Jenny Matthews BSSsolent.nhs.uk Pay scheme Agenda for Change Band Band 2 Salary £23615.00 to £23615.00 Yearly Contract Permanent Working pattern Part-Time, Full-Time, Flexible Working Reference number 449-MHS-6968 Job locations The Limes, St James' Hospital Woodlands Walk Portsmouth Hampshire PO4 8GB St Mary's Community Health Campus (Portsmouth) Milton Road Portsmouth Hampshire PO3 6AD Western Community Hospital -Broadcast William Macleod Way Southampton Hampshire SO16 4QE Harry Sotnick House Cranleigh Avenue Portsmouth Hampshire PO1 5LU