Do you have a passion for maintaining a safe and clean workplace? Do you enjoy working as part of a team providing excellent customer service? As a Cleaner with ISS UK, you will play a key part in delivering a world class housekeeping service, maintaining the highest quality and consistency for our customers and colleagues. In this role, you will deliver a high quality service experience to the clients, their guests, and any other authorised personnel across Capgemini premises. The Role
* Ensure high quality cleaning standards in all areas of responsibility allocated by the Senior Housekeeping Associates and the Workplace management team.
* Take ownership and be accountable for your area of responsibility.
* Follow and drive health, safety, quality, and environmental standards in line with Capgemini and ISS policy and procedures.
* Report to your line manager using official channels all health, safety, quality and environmental issues and suggestions for improvement.
* Meet all the key performance indicators (KPI's) for your area of responsibility as assigned by your line manager.
* Ensure all chemical and cleaning solutions are used correctly.
* Ensure company provided uniform is kept clean and tidy and is always worn correctly while at work.
* Ensure personal hygiene, presentation and behaviour is in line with the standards set out by Service with a Human Touch program.
Good communication skills, both spoken and written.
* Ability to engage with different customers and stakeholders and proactively deliver service expectation.
* High standard of appearance.
* IT literate with good understanding email and entry knowledge of Microsoft Office (Word/PowerPoint/Excel).
* Excellent customer service skills.
* Excellent teamwork skills.
* Previous experience in a similar, customer focused role is a bonus.
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. To find out more about what we do click here - ISS Facility Services