Job Description
Position Title: Project Manager
Location: Virtual, United Kingdom
Employment Type: Full-Time
Onsite, Remote/Flexible, or Hybrid: Remote/Flexible
Department: Customer Experience
Hiring Manager: VP Global Professional Services
Travel: Occasional (Up to 25%)
COMPANY SUMMARY:
Here at Aprimo, our mission is to empower the marketing organizations of today to build the brands of tomorrow. Aprimo is a pioneer of the marketing resource and digital asset management space, and we deliver an innovative, industry-leading SaaS solution that changes the way companies like AT&T, Park Foundation, Laborie, and Bank of America work, create, collaborate, and learn in order to deliver exceptional brand experiences at scale.
Founded in 1998, Aprimo has five offices internationally, including Chicago headquarters, and offers a flexible work-from-home/remote-work policy.
POSITION SUMMARY:
On a day-to-day basis, the Project Manager works to drive customer success by cultivating client relationships through strong project management leadership and project team guidance. The Project Manager will be responsible for challenging, recommending, and redirecting teams as well as client expectations as necessary for successful on-value project delivery.
WHAT YOU WILL BE RESPONSIBLE FOR:
* Planning, scheduling, monitoring, and directing services projects to ensure the Aprimo solution meets client requirements as well as expected business results
* Overseeing multiple client projects at one time
* Managing day-to-day relationships with client stakeholders and resolution of all issues
* Maintaining and communicating project status to all stakeholders in reports and status meetings
* Managing client acceptance of the solution and client expectations in line with the agreed statement of work
* Supporting and managing projects from the pre-contract sales process through completion
* Acquiring incremental business within the project through change control
* Overseeing a project team, including Aprimo employees (onshore and offshore), partners, and contractors
* Producing & maintaining project financial and status reports
* Ensuring monthly billings are complete accurately and timely
* Ensuring team’s time is recorded properly for costing and invoicing purposes
* Additional responsibilities and duties may be assigned as required
CANDIDATE QUALIFICATIONS & WHY YOU’RE A GREAT FIT FOR THE ROLE:
* The Essentials
* Bachelor’s degree in related field
* A minimum of 4 to 5 years of Project Management experience is required
* Agile Certification
* Project Management Professional (PMP) Certification
* Additional Successful Qualities
* Ability to ensure customer success as a high priority for all projects
* Experience in the software, healthcare, or financial services industries
* Knowledge of Aprimo’s Digital Asset Management, Plan & Spend, and/or Productivity Management
* Ability to build and maintain excellent client relations
* Experience implementing SaaS platforms
* Experience in Waterfall and Agile implementation methodologies
* Ability to identify and bring together a variety of technologies & teams to deliver a product that supports operational and management objectives
APRIMO CULTURE & WHY YOU’LL LOVE WORKING HERE:
* Aprimo offers a forward-thinking, progressive and employee-first culture that is based in both collaboration and flexibility.
* With 5 offices worldwide and teams spread throughout the US, EMEA and Philippines, our multicultural teams work cross-departmentally towards a shared goal.
* We offer a diverse environment that promotes DEI efforts and values multiple perspectives.
* Through its relaxed environment, Aprimo embodies a more casual “Silicon Valley” atmosphere.
* We have a casual dress code that allows employees to express themselves.
* Unlimited PTO, flexible work schedules create a deeply rewarding work-life balance.
* Our unlimited PTO encourages employees to take time off to un-plug, rest, and recharge.
* Part of the key to our success is that team members are encouraged to be self-starters and to voice new ideas.
* Aprimo employs a “choose your own adventure” approach to career advancement.
* For additional learning and development, we recently rolled out Udemy, which is an online learning platform that employees have access to.
APRIMO BENEFITS WE OFFER:
* Bonus program that pays out quarterly
* Competitive benefits coverage that begins on the first day of employment
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