Riverside Business Manager Background of Job Role and Specification Background: Riverside Medical Practice Portadown is seeking to recruit an experienced and enthusiastic Business Manager, to complement our existing and experienced management team. Riverside serves approximately 13,800 patients. We work from a modern, national award winning building with X-ray, Physiotherapy, Audiology, Podiatry, Orthopaedics as well as Treatment Room, District Nursing, Health Visiting and Social Services all on site. We are situated 2 miles from Craigavon Hospital and the practice is an accredited GP training practice. We maintain a strong team ethos and continually build on this to innovate and develop imaginative solutions to the current problems in the profession, whilst maintaining a friendly and supportive working environment. Currently Riverside Medical Practice comprises of 8 GP Partners. The GP Partners all maintain interests outside of practice (Appraisers, Federation role, GP out of hours, Tribunal) and within the practice deliver additional services in minor surgery, joint injection, Implant and coil fitting. We have our full quota of 2 federation pharmacists and await further progress with MDT in the area. If you are interested in this post we welcome informal queries. Central to our values is our commitment to continue to improve by maintaining and developing our team ethos. We are very open to the exact working arrangements that a Business Manager would require with a salary negotiable with level of experience. Informal visits to the practice are encouraged and are very welcome. E-mail queries also welcome. For informal enquiries contact Alan Hawthorne Job Role and Specification of Business Manager Riverside Strategical oversight, support and Management working alongside 8 GP Partners in Riverside to ensure patient care continues to be delivered and continually improved in Riverside Medical Practice The overall responsibility for the operational day-to-day running of the surgery. Providing solid leadership based on a sound knowledge of business management, finance, planning, Human Resource management including recruitment; Presenting and analysing data to monitor quality; Working well collaboratively with Southern Trust, HSCB and Department of Health colleagues and other stakeholders to provide best possible care in our community. Attending local meetings, representing the surgery and reporting to partners; Effectively managing all staff; Taking overall responsibility for security, repairs, insurance and maintenance of the premises, services and equipment; Ensuring that the practice complies with all aspects of Health & Safety at Work legislation; Managing all income, expenditure and accounts as well as preparing financial reports for the partners; Implementing and maintaining systems under direction from the partners; Handling patient enquiries and suggestions including oversight of the practice-based complaints procedure in conjunction with the relevant practice manager and partner; Reviewing and updating the practices information leaflet/website, handling practice publicity and health education materials; Being involved in managing the computer system, including organising any maintenance and developments to the system; Ensuring practice compliance with Data Protection legislation; Preparing practice business plans and annual reports as directed by the partners. Desired Skills and Qualifications which the ideal candidate should have : Able to work well and show leadership within a team setting, partnering well with GP partners and staff already in place performing current roles within the practice Patient centred and with knowledge of Quality Improvement methodology A relevant qualification in Business Management or equivalent; Detailed and up to date knowledge of employment legislation as well as experience in managing a diverse workforce; Prior experience of leadership and personnel management, ideally within a healthcare setting; Experience in financial management; Ability to deliver a vision and a willingness and drive to adapt to NHS targets and business planning, whilst keeping abreast of legislative and contractual changes; Self-motivation and forward thinking approach; Excellent organisational, management and planning skills, IT skills and communication skills; Ability to implement and manage change effectively; Ability to identify training and development needs in self and other as well as experience of appraising staff.