Middleby UK Ltd is the UK-based subsidiary of The Middleby Corporation, a global leader in commercial and residential kitchen equipment solutions.
Middleby UK supports a broad range of customers, from restaurants and hotels to cafes, bars, and more, with a focus on energy efficiency, advanced cooking technology, and automation.
We are looking to recruit a Warehouse Supervisor who will be responsible for overseeing the day-to-day operations of the warehouse, ensuring that all goods are stored, picked, packed, and shipped in a timely and efficient manner. This role involves managing a team of warehouse associates, ensuring safety compliance, optimizing processes, and meeting operational goals.
Key Accountabilities
1. Team Leadership and Supervision:
- Supervise, train, and motivate a team of warehouse and administration workers, ensuring optimal performance and adherence to safety and operational standards.
- Assign daily tasks to warehouse staff and monitor progress throughout the shift.
- Conduct performance reviews, provide feedback, and address any performance issues or concerns.
- Schedule shifts and allocate resources to ensure proper coverage of all areas within the warehouse.
- Promote a positive and collaborative team culture, fostering open communication and problem-solving.
2. Inventory Control and Order Fulfilment:
- Oversee inventory control processes to ensure accurate stock levels and minimize discrepancies.
- Ensure that all products are received, stored, and dispatched in accordance with company standards.
- Monitor the picking, packing, and shipping of orders to ensure timely and accurate fulfilment.
- Implement cycle counts and assist with regular physical inventory audits.
- Manage the proper labelling and tagging of goods to ensure compliance with tracking systems.
3. Safety and Compliance:
- Ensure compliance with all warehouse safety regulations, IOSH guidelines, and company policies.
- Conduct regular safety inspections and enforce the use of personal protective equipment (PPE).
- Lead safety meetings and training sessions for warehouse employees, ensuring all staff are aware of and adhere to safety procedures.
- Investigate accidents, near-misses, and safety violations, implementing corrective actions as needed.
4. Warehouse Operations and Efficiency:
- Optimize warehouse layout, workflows, and storage systems to maximize space utilization and operational efficiency.
- Monitor the use of warehouse equipment, ensuring proper maintenance and safe operation (e.g., forklifts, pallet pump trucks, etc.).
- Develop and implement operational procedures and best practices to improve speed and accuracy.
5. Reporting and Documentation:
- Maintain accurate records of inventory, shipments, and orders.
- Prepare and submit daily/weekly/monthly reports on warehouse performance, inventory levels, and any operational issues.
- Track and report key performance indicators (KPIs) related to warehouse operations, including productivity, accuracy, and order fulfilment.
6. Customer Service:
- Collaborate with customer service teams to resolve any order-related issues or discrepancies.
- Address customer complaints or concerns regarding shipments, returns, or damages, and ensure proper follow-up.
Knowledge and Skills
* Competent on Microsoft applications such as Excel, Word and PowerPoint.
* Excellent attention to detail.
* Proven track record for managing warehouse operations.
* Exceptional communication skills and able to establish and maintain credible working relationships internally and externally.
* Must be able to demonstrate excellent negotiation, analytical and problem-solving skills.
* Able and willing to work under pressure and to tight deadlines when required.
* Experience of managing a team.
* Forklift truck licence.
Personal Attributes:
* Confidence
* Self-motivation
* Ability to deal sensitively with conflicting interests
* A team player who puts team objectives ahead of personal interests
* Good attention to detail
* Comfortable taking on varying and new tasks
* Excellent communicator
If you’re passionate about the food industry, driven by innovation, and looking to work in a supportive, growth-oriented environment, Middleby UK could be the perfect fit.
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