Location: Basingstoke
Reporting to: Managing Director
The Team
You will join the Facilities team where comprehensive training and support will be provided to enable your success within the business. You will be working alongside a focused and driven team keen to enable your success.
The Purpose
To be situated Front of House and work alongside the Office Manager with the facilities management of the Dummer office.
Also, to carry out the admin duties and provide cover in the canteen. Ensuring that the needs of the Company, employees and/or visitors are met.
The Role
You will ensure that basic facilities and a safe working environment are both well maintained. You will also ensure that Facilities Management activities comply with SCG’s Policies & Procedures which will include working with the senior management team to plan for future requirements.
You will also work with our Chef to provide food & drink to staff & visitors whilst at the same time, ensure that Health & Safety procedures and Food Hygiene practices are maintained. You will also make Chef aware of any food related issues.
Key Responsibilities (This is not an exhaustive list)
Daily:
* Assist Chef in the morning to ensure everything is in place for service to commence
* Advise Chef daily of pre-order requirements
* Assist Chef during busy periods by taking payment
* Carry out all admin related to the running of the canteen
* Place orders with suppliers, and help with deliveries
Operational:
* Ensure basic facilities and grounds are maintained including overseeing projects
* Ensure facilities meet compliance standards and processes
* Ensure servicing providers comply with SCG policies and standards
* Maintain safe working environment for all employees
Reception:
* Be present, meet and greet guests, advise of arrival and arrange refreshments/lunch
* Help visitors to log- Issue and collect passes.
* Sign for and distribute daily deliveries/parcels
* Assist staff with postage and labelling parcels
* Office wide emails to update staff of travel disruptions, lost property, upcoming kitchen arrangements or change of hours, building maintenance
Kitchen
* Work with Chef to review menus on a quarterly basis
* Liaise with Chef to order produce for ‘Specials’
* Ensure compliance with legislation
* Organise the communication with EHO and handle flags when necessary
* Keep staff up to date with any changes regarding the canteen
* Cover the canteen when needed
* Empty dishwashers in each kitchen and bring all crockery and cutlery to the canteen
* Assist with stock take, ordering supplies, and replenishing stock
* Serving the buffets for the induction days
* Making coffees and delivering lunches to board meetings
* Canteen Cost Report Sheets – Detail cost of monthly freebies including soup, milk pastries etc.
* Arranging meetings with suppliers
* Organizing chemical dispenser installation
* Updating COSHH folder and SDS
* Sit Food Hygiene Course. Then maintain paperwork relating to Food Hygiene processes
Health and Safety
* Work with the Office Manager on any H&S facilities related issues
* Health & Safety walk-a-bout weekly to flag any new issues/concerns
* Address any hazards and arrange clearance
* Gain quotes for necessary jobs and get the approvals
* Arrange job dates/times to work conveniently with the office
Skills and Experience
* Positive can-do attitude
* Proven problem-solving attitude
* Excellent communication skills, both written and verbal
* High level of attention to detail with ability to think clearly and analytically
* Strong organisational, planning, and time management skills
* Ability to work independently and as part of a team
* Multi-tasker with ability to juggle multiple responsibilities
* High standard of hygiene
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