We are working with a well-established automotive dealership in Guernsey that is looking for a confident and customer-focused Service Advisor to join their aftersales team. This is a fantastic opportunity for someone with a passion for delivering exceptional service and who thrives in a fast-paced environment. Key Responsibilities: Acting as the first point of contact for customers regarding service and repair enquiries Booking vehicles in for service and repair work Liaising with workshop technicians to ensure work is completed on time Providing regular updates to customers on progress Upselling additional services and repairs where appropriate Handling invoicing and taking payments Ensuring high levels of customer satisfaction and professionalism at all times What We're Looking For: Previous experience in a Service Advisor or customer service role within the motor trade is preferred Strong communication and organisational skills Ability to work well under pressure in a busy environment Confident with IT systems and capable of learning in-house platforms A positive, customer-focused attitude Whats On Offer: Competitive tax efficient salary plus performance-related bonus Manufacturer training and development Supportive working environment with a friendly team Use of fully funded company vehicle Opportunity to live and work in the beautiful Channel Islands