Claims Handler
Location: Location: Successful candidates will be expected to attend one of the offices at least once per week, in either Glasgow/Stoke/Leeds or Liverpool.
Full-time Monday-Friday, 35 hours per week
Davies is on the lookout for an experienced Claims Handler to enhance our growing Casualty team. This role offers a stimulating environment where the selected individual will be joining a committed team, providing a first-class proactive claims handling service to major clients.
This role is tailored for individuals who are eager to apply their claim handling expertise and are ready to grow within a forward-thinking company. If you possess the essential skills and are looking for a challenging yet rewarding career, Davies welcomes your application.
A Glimpse into Your Daily Responsibilities:
* Liaison: Communicate with insurers, policyholders, and brokers.
* Investigation: Handle allocated claims, either from your desk or by referring them to a field adjuster for on-site investigation when necessary.
* Evidence Gathering: Obtain all relevant evidence and documentation.
* Resolution: Determine appropriate actions to resolve each case.
* Reporting: Prepare detailed reports, advising on policy indemnity, legal liability, quantum, and tactics as needed.
* Negotiation: Negotiate settlements within agreed authority limits.
* Professional Correspondence: Maintain proactive communication with all parties involved.
* Adherence to Procedures: Handle cases according to documented procedures and client requirements.
* Reserve Management: Regularly review and maintain proper reserves.
* Continuous Learning: Stay updated on technical changes relevant to your role, including participating in company-facilitated training programs.
Skills and Expertise:
Essential:
* Proficiency in managing Claims from cradle to grave.
* Experience managing Property Claims.
* Understanding of Civil Procedure Rules and the Claims Portal.
* Commitment to delivering outstanding customer service.
* Collaborative team player.
* Management of personal caseload.
* Demonstrated adaptability and versatility.
Desirable:
* Experience with the investigation of Liability Claims.
* Knowledge of how to value injury claims.
* Familiarity with reserving strategies.
* Exceptional communication abilities across various levels
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