To be responsible for processing incoming documents, assigning to the appropriate clinician or filing to patient records and read-coding of relevant information into the patient's electronic healthcare records on SystmOne clinical system, adhering to the practice policy.
Primary Responsibilities
1. Identifying relevant clinical information documented in patient correspondence, coding appropriately and completing any detailed actions where appropriate
2. Direct or file incoming clinical correspondence according to group policy
3. Input clinical data into the patients healthcare records as necessary
4. Support the development of the Group Workflow Protocol
5. Support all clinical staff with general administrative tasks as requested
Secondary Responsibilities
1. Review and update the practice coding policy as required
2. Partake in audit as directed
3. Carry out system searches as requested
4. Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
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