Job Description
Job Description
Job Title: Account Manager – Healthcare
Department: Sales
Location: Hampton Wick / Hybrid with some travel
Country: UK
Level: Individual Contributor
Reports To: Head of Sales – UK Public Sector
Role Type: Full Time
Contracted Hours/Days: 37.5 hours per week
Salary: £50 - £55,000 plus £25,000 OTE
About Us
Reveal specialises in Body Worn Camera systems that capture evidence from a first-person perspective. This equipment has a proven and major impact on crime reduction, abuse against the wearer and the associated cost reductions.
We have become the most successful European company in this rapidly expanding market and have sold our equipment to the majority of Police Forces in the UK as well as many local authorities, retailers, healthcare and private organisations. Reveal has also sold into over 40 countries and is rapidly expanding its international activities.
It's an exciting time to work for Reveal as we continue to lead the world in the development and application of Body Worn Video Technology.
Purpose of the Role
The primary focus of the Account Manager role is to drive significant revenue from existing key customers within the UK (80%). Key Accounts comprises of organisations and revenue gained from the growth of existing key accounts. The secondary focus is to manage successful onboarding of new customers from proof of concept through to full adoption (20%).
You should have experience creating significant growth in new accounts, be able to see the bigger picture and be committed to helping us to create it. The industry is in its infancy and we are leading the way.
Responsibilities
Account Management
* Act as a trusted advisor to clients, guiding them through their adoption journey
* Manage clients within key accounts to discuss current deployment, aims and objectives
* Manage the onboarding process for customers
* Monitor, refresh or extension opportunities with existing customers
* Collate information on any additional or new requirements
* Arrange and attend meetings between all relevant customer stakeholders and Reveal’s Technical Account Manager.
Sales Reporting
* Maintain Salesforce.com and management information requests
* Forecast with accuracy on all opportunities within assigned territory
Industry Sector Management
* Communicate industry sector needs for technology and/or service within the business as these are identified.
* Attend trade shows as required
Qualifications, Skills and Experience
* Three years experience in solution selling environment
* Proven ability to build relationships and credibility at a strategic level
* Sales skills including objection handling, open questioning, closing and deep account mapping
* Prior knowledge of an industry-recognised sales methodology is desirable (MEDDPICC / MILLER HEIMAN / Helping Clients Succeed etc)
* Ability to articulate Reveal’s value against customer need
* Experience engaging with stakeholders at all levels
* Full clean driving licence
Travel up to 40%
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