Job summary Bank Healthcare Support Worker opportunities We are looking for experienced Healthcare Support Workers to register with our temporary staffing - Bank on Us service. You must have a minimum of twelve months continuous, recent experience employed directly by the NHS as a Health Care Support Worker as well as having achieved the care certificate through the NHS. Applicants must also have excellent communication and IT skills as well as a compassionate nature and a desire to provide high standards of care to our patients. There are a variety of hours and shifts available across the different Trust sites and departments. and we are particularly keen to hear from people who are interested in working day shifts. Most shifts would be on the St Peter's site and as a Bank only contract the Trust has no obligation to offer regular hours. Once you have completed the Bank Pre-Registration process you will be booked to attend the Trust's Induction Programme which is 10 days. This commitment is required to support and enhance your current skills and knowledge. Or alternatively we are accepting applications from student nurses undertaking placements with Ashford and St Peter's, in your supporting statement please highlight which areas you have completed placements. For further information regarding the role please contact Lisa Punter Lead Nurse Workforce via e-mail to lisa.punternhs.net Main duties of the job Our Healthcare Support Workers are at the heart of providing direct patient centred care, supporting the Registered Nurses and Nursing Associates as well as the wider Multi-Disciplinary Teams. The role is varied, equally challenging and rewarding, where you will have the opportunity to really make a difference to the experience of our patients. This could be by supporting patients in their rehabilitation and recovery following an operation or a period of acute illness, caring for patients upon admission to hospital in a fast-paced environment supporting the medical and nursing teams or providing holistic and compassionate care for our more vulnerable patients or those at the end of their life. About us Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond. Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey. We also run many specialist clinics in the community and local community hospitals and other healthcare facilities. Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development and flexibility to shape our workforce around our patient care. We are expanding our theatres at Ashford Hospital and moving towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures. We can offer you the full range of NHS benefits/discounts and in addition: Excellent pension scheme and annual leave entitlement On-site Nurseries On-site staff cafes On-site parking Support in career development Salary Sacrifice schemes including wage stream, lease cars, Cycle to Work schemes and home electronics Adverts may close early, so applicants are encouraged to submit an application as soon as possible. For more information about a career at ASPH please visit:www.asph-careers.org Date posted 04 April 2025 Pay scheme Agenda for change Band Band 3 Salary Depending on experience Contract Bank Working pattern Flexible working Reference number 323-ACS6938-SS Job locations St Peter's Hospital Guildford Road Chertsey KT16 0PZ Job description Job responsibilities Working as a Bank Healthcare Support Worker in a variety of wards / departments within the hospital setting. Carry out assigned tasks involved with direct patient care whilst maintaining the privacy and dignity of patients. This will be whilst demonstrating excellent care, compassion and communication, and in support of and supervised by a Registered Nurse or Nursing Associate, incorporating: Continence Management Nutrition & Hydration Undertaking and recording of Vital Signs Moving & Handling of patients to support independence Infection Prevention and Control Safeguarding of adults and children. See full job description for full details Job description Job responsibilities Working as a Bank Healthcare Support Worker in a variety of wards / departments within the hospital setting. Carry out assigned tasks involved with direct patient care whilst maintaining the privacy and dignity of patients. This will be whilst demonstrating excellent care, compassion and communication, and in support of and supervised by a Registered Nurse or Nursing Associate, incorporating: Continence Management Nutrition & Hydration Undertaking and recording of Vital Signs Moving & Handling of patients to support independence Infection Prevention and Control Safeguarding of adults and children. See full job description for full details Person Specification Attitude, Behaviour and Values Essential Always puts patients first, Customer service focus, Willing and able to take personal responsibility, Demonstrates passion for excellence, Seeks out and takes opportunities for improving the service offered, Takes pride in their work and their team, Flexible in their attitudes and behaviours to support team working and delivery of objectives, Respects, values and cares for others, Supports learning and development of self and others, Supports and promotes equality, diversity and inclusion Experience Essential A minimum of twelve months continuous and recent employment as a Health Care Support Worker in the NHS. Skills Essential Must be able to demonstrate, in relation to patients, visitors, colleagues and other individuals connected with the Trust and NHS: Effective communication, Required IT skills, Caring and Compassionate, Empathy and understanding, Ability to provide excellent patient centred care, Inclusivity, Excellent time management, Team worker, Ability to prioritise appropriately, Ability to advocate for others as required Qualifications Essential Functional level of English and Math Care Certificate in an acute Trust Desirable Health and Social Care Level 2 Knowledge Essential oTrust vision, values and behaviours and strategic objectives oUnderstanding of the role of the Bank Healthcare Support Worker in the hospital setting. Desirable Basic knowledge of how the NHS works Other requirements Essential oAble to demonstrate that you are honest, reliable and trustworthy oTreat patients, visitors, colleagues with respect oAbility to travel between Trust sites oAbility to be flexible to meet the needs of the patients, the team, the service and the Trust. Person Specification Attitude, Behaviour and Values Essential Always puts patients first, Customer service focus, Willing and able to take personal responsibility, Demonstrates passion for excellence, Seeks out and takes opportunities for improving the service offered, Takes pride in their work and their team, Flexible in their attitudes and behaviours to support team working and delivery of objectives, Respects, values and cares for others, Supports learning and development of self and others, Supports and promotes equality, diversity and inclusion Experience Essential A minimum of twelve months continuous and recent employment as a Health Care Support Worker in the NHS. Skills Essential Must be able to demonstrate, in relation to patients, visitors, colleagues and other individuals connected with the Trust and NHS: Effective communication, Required IT skills, Caring and Compassionate, Empathy and understanding, Ability to provide excellent patient centred care, Inclusivity, Excellent time management, Team worker, Ability to prioritise appropriately, Ability to advocate for others as required Qualifications Essential Functional level of English and Math Care Certificate in an acute Trust Desirable Health and Social Care Level 2 Knowledge Essential oTrust vision, values and behaviours and strategic objectives oUnderstanding of the role of the Bank Healthcare Support Worker in the hospital setting. Desirable Basic knowledge of how the NHS works Other requirements Essential oAble to demonstrate that you are honest, reliable and trustworthy oTreat patients, visitors, colleagues with respect oAbility to travel between Trust sites oAbility to be flexible to meet the needs of the patients, the team, the service and the Trust. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Ashford & St. Peter's Hospitals NHS Foundation Trust Address St Peter's Hospital Guildford Road Chertsey KT16 0PZ Employer's website https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)