Join us as a Customer Service - Personal Banker in Llanelli
Youll be integral to guiding and supporting our valued customers, helping them to achieve their financial goals wherever theyre based
Youll play a key role in supporting our Mobile Bank team, delivering banking services to our customers
In addition to around 100 hours of high quality training, well support you to achieve a Foundation Certificate in Responsible Banking and your Driver Certificate of Professional Competence (CPC)
What you'll do
Bringing our services to remote locations, customers will be at the very heart of your role. So youll be committed to providing outstanding service in every interaction. Youll become a trusted figure in your communities, building relationships with customers in a range of locations and helping with everyday banking needs.
Youll be driving the Mobile Bank vehicle at least once per month, providing cover when the principal driver is out of the business.
Day-to-day, youll be:
Having proactive conversations, understanding the needs of our customers and helping them with their banking needs
Completing general banking requests such as payments, balance enquires and transfers
Working with high levels of accuracy, providing each customer with a seamless and positive experience
Keeping up-to-date with changes to vehicle and driver legislation
Ensuring the safe operation of the Mobile Bank vehicle, maki...