He Dacpros team seeks an experienced Data Centre technician to lead a small team of technicians in deployment/decommissioning and new connections projects(smart hand tasks) in London-based data centres. This on-site role requires daily travel to various data centres, mainly in West London and Slough.
Company
Dacpros is not just another data centre service provider. We are a boutique smart-hand service provider dedicated to supporting our customers' IT infrastructure in various data centres across London and Slough.
At Dacpros, we take pride in the quality of our work, whether working alone or as part of a diverse team. Our proactive approach and innovative thinking have not only secured continuous customer satisfaction but also fostered strong relationships over the last eight years.
The role
As the leader of a team of 2 or 3 data centre technicians, you will be responsible for a range of tasks. These include server deployment, decommissioning, hardware refresh, and other enterprise-level infrastructure projects. You will also work with servers, switches, routers, and DWDM devices. Dacpros provides complete hardware support, which involves firmware upgrades in servers/routers, OS installation and troubleshooting, and monitoring devices like the serial console.
As a leader of the team, you will:
* Working with the technical manager and project coordinator in the project initiation phase
* Monitoring progress and making sure the team completed the project by Dacpros standards
* Making a decision and solving problems during the project
* Train and mentor new team members
* Work closely with remote technical teams and customers on troubleshooting
* Solving technical issues and advising your team
Our working hours are Monday to Friday between 9:00 and 16:00! Occasionally, we need to work at night.
We are seeking a highly self-motivated individual who can work independently with minimal supervision. The ideal candidate will demonstrate a strong sense of integrity, consistently delivering high-quality work without compromising standards or taking shortcuts.
We are present in multiple data centres in London and outside of it. The role involves daily travel to those sites. The main area to cover will be West London. Overseas travel and being away for multiple days are a possibility.
Requirements
To be successful in this role, you must like managing people and projects and have strong knowledge of enterprise IT infrastructure and components. You must also have a 'can do' positive attitude that empowers your team to use previously unknown devices and solutions and figure out how to use them.
The ideal candidate has worked in similar technical positions and wants to move to management roles.
Essentials skills are:
* 2+ years of work experience in IT infrastructure
* Racking & stacking, and cabling inside the cabinet
* Server hardware fundamentals
* Switching and networking basics
* Organised
* Good eyes for details
* Leadership and planning skills
* Good problem-solving
* Excellent communication skills
Desirable skills
* Basic knowledge of Linux and Windows
* Fibre handling and troubleshooting
Benefits
Private pension
Car mileage reimbursement