Sewell Sales Assistants at our site in Hull West, Hull, deliver world-class service to our customers. Working on the till, looking after the forecourt and store, stocking shelves, and cleaning is all part of a Sewell retail job. We’re looking for energetic people to meet and greet our customers and ensure that we deliver on their expectations daily as a local convenience and petrol retailer.
All team members report to the relevant Operations Manager, Site Manager, and Supervisor, and are responsible for providing a world-class customer experience to all of our customers, as well as ensuring the forecourt and store reflect a world-class shopping facility.
Hours of work: 17 hours per week (these are set shifts and will not be changed during your employment without prior consultation).
Shifts: Thursday 5:30am-11:30am, Friday 6:00am-12:00pm, Saturday 5:00pm-10:00pm.
Site Location: A63 Petuaria Way (Westbound), North Ferriby, East Yorkshire, HU14 3LN.
Responsibilities and essential job functions include, but are not limited to, the following:
* Greeting customers and providing world-class customer service, supporting customers with their shopping needs, and building relationships to create repeat business.
* Watching and monitoring the store and forecourt ensuring customers have a great experience with Sewell.
* Authorising fuel pumps and serving customers from the till points, being responsible for cash handling and card payments.
* Assisting stock control and management within the store, including accepting and checking deliveries, re-stocking shelves, rotating stock, date checking, and ensuring the store is always stocked to its full sales potential.
* Providing general advice and guidance to customers on shop products, services, and offers, including assisting shoppers to find items within the store.
* Cleaning and housekeeping on site, within the store, on the till area, in the back of house, and on the forecourt, ensuring the site always looks world-class.
* Be aware of security within the store and on the forecourt.
* Providing support and cover for holidays and sickness as and when required.
The suitable candidate will have the following:
* A passion for delivering a world-class service.
* A flexible attitude and approach to covering shifts for the wider team (holidays/sickness). Due to the nature of the business, occasionally we will need you to be open to covering extra shifts that will be over and above your contracted hours.
* A ‘hands-on’ approach to working and be able to use own initiative.
* A positive, approachable, and professional attitude and demeanor.
* A friendly and engaging personality.
* The ability to work both as a team member and alone in a busy working environment.
* Possess a positive approach to learning, development, and progression.
Alongside a competitive hourly rate of £12.00 per hour (paid weekly), you'll get lots of other financial, well-being, and training benefits. This includes but is not limited to:
* Up to £500 bonus opportunity per year.
* Sewell on-the-go Store discounts (from 10% up to 20% discount, along with great savings on fuel).
* Access to thousands of Highstreet retail discounts (including cinema tickets, groceries, travel, day trips, and many more).
* Free emotional, practical & financial support through our partnership with Grocery Aid and free use of the 'Tommy Coyle Academy' Gyms and Classes.
* 30 hours worth of paid training to give you the tools and knowledge to deliver a world-class customer service experience; you'll also have access to bite-size training sessions covering a whole range of topics.
* Length of service, big birthday & milestone celebrations.
* Volunteering days (5 paid days per year).
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