We are proud to provide 'Outstanding' care and be a great place to work.
East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area.
We are one of the largest organisations in East Sussex with an annual income of £568 million and we are the only integrated provider of acute and community care in Sussex.
Our extensive health services are provided by over 7,000 dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people's own homes.
In 2020 the Care Quality Commission (CQC) rated us as 'Good' overall, and 'Outstanding' for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated 'Outstanding' and Eastbourne DGH was rated 'Good'. Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.
An exciting opportunity has arisen for a Band 3 Clinical Support Worker Higher Level in the General Outpatient Department at the Conquest Hospital. We are seeking a full time experienced Clinical Support Worker who is an excellent team player with a reliable work record.
The Outpatient Service is the shop window of the Trust that aims to provide a service that is patient focused, with an emphasis on quality and efficiency.
This role would suit someone who is proactive, embraces change, has high standards, genuinely enjoys working with the public, is well organised, is an excellent communicator and enjoys being part of a large clinical team.
If you have experience in Outpatients services, enjoy meeting new people and having a positive impact on patient experience then this opportunity is for you.
We are offering you an interesting and varied role, where you will be working as part of a friendly team.
The Division is supportive of ongoing professional development. We take pride in our staff and we believe that investing in you as a valued member of staff is key in our ability to deliver high quality patient care.
Main duties of the job
The Clinical Support Worker will contribute fully as a member of the nursing team, and be effective in the smooth running of the department.
The Clinical Support Worker will support the Matron, Sisters and Registered Nursing Staff in maintaining an efficient and effective service delivering safe patient care within an environment that promotes a responsive approach to changing healthcare needs.
Person specification
Qualifications
Essential criteria
1. GCSE English and Maths grade C or 4 or Functional skills for English/Maths
2. Care Certificate
Desirable criteria
1. 5 GCSE grade 4 or C and above or equivalent
2. Evidence of mandatory and statutory essential training skills, for example, Basic Life Support, manual handling, infection control, fire etc
3. Education and training to NVQ level 3/Work based diploma or equivalent
Experience
Essential criteria
1. Relevant experience of working in Health or Social Care Environment delivering personal care
Desirable criteria
1. Relevant experience working in the NHS
Skills
Essential criteria
1. Ability to work under instruction from a Registered Professional without direct supervision and support
2. Digital Skills, use of systems and ability to use physiological recording equipment and record findings
3. Good communication skills and ability to document care episode or event on digital systems or written
4. Ability to undertake vital observations and recognise any concerns that require escalation to a registered professional
Desirable criteria
1. Evidence of development of knowledge and skills relevant to role
2. Training and competence in clinical tasks relevant to role ie. Cannulation, wound care, ECG
Patients come first at East Sussex Healthcare NHS Trust.
Our vision is to be:
1. The healthcare provider of first choice for the people of East Sussex.
Our mission is to:
1. Deliver better health outcomes and an excellent experience for everyone we provide with healthcare services.
Our strategic objectives are to:
1. Improve quality and clinical outcomes by ensuring that safe patient care is our highest priority.
2. Play a leading role in local partnerships to meet the needs of our local population and improve and enhance patients' experiences.
3. Use our resources efficiently and effectively for the benefit of our patients and their care to ensure our services are clinically, operationally and financially sustainable.
Our aims are that all services delivered by the Trust are:
1. Safe
2. Effective
3. Caring
4. Responsive
5. Well led
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.
Documents to download
1. Clinical Support Worker higher Level (PDF, 264.4KB)
2. Guidance for Applicants - AFC (PDF, 152.4KB)
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