The European Programme Manager is responsible for developing, managing and enhancing travel products and experiences across Europe. The ideal candidate would have a detailed understanding of the travel market, strong vendor relationships and a strategic approach to programme development. The manager will collaborate with various departments to ensure high-quality travel offerings that meet customer needs and business goals. Responsibilities Research and analyse market demands and customer preferences. Develop and curate travel itineraries, tours and packages focused on Europe. Ensure products align with company standards. Coordinate with suppliers, vendors and local tour operators to negotiate contracts and secure the best rates. Establish and maintain strong relationships with travel suppliers, including hotels, venues and tour guides. Monitor supplier performance and address any issues to maintain quality standards. Negotiate favourable terms and agreements with vendors. Collaborate with our operations, sales, and marketing teams on a regular basis. Oversee the implementation and operational aspects of travel products, ensuring customer satisfaction. Coordinate with customer service teams to handle enquiries and feedback. Ensure all travel products comply with legal, safety and industry regulations. Requirements Strong negotiation and relationship management skills Excellent organisational and project management abilities Excellent communication and interpersonal skills Able to handle numerous concurrent tasks Highly flexible, ‘can do’ attitude – able to shift priorities in response to changing business requirements and new opportunities Whilst it would it would be desirable to have a knowledge of European travel markets, we would be happy to provide full training for the right person.