Location: Birmingham
Published: 27 Jan 2025
Brand: Resorts World Birmingham
Closing Date: 17/02/2025
Resorts World is a leisure destination owned by Genting UK Ltd. Genting owns and operates many exciting brands within the centre, including Resorts World Casino, Santai Spa, Genting Hotel, Sky Bar & Restaurant, Vortex Gaming family arcade, The World Bar, The Sports Bar and a thriving meeting and events business. Located opposite the Resorts World Arena and the NEC, Resorts World is part of a busy campus that attracts millions of consumers every year to a diverse range of concerts, exhibitions and events. A vibrant destination with a beautiful lakeside location, it offers a fun and fast-paced working environment.
As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
We are looking for a hardworking and enthusiastic waiter/waitress with a passion for hospitality and a minimum of 1 years’ experience in a similar role to join the fantastic team at Sky Bar & Restaurant. Shifts vary so flexibility is required across afternoons, evenings, weekends and bank holidays.
Key Responsibilities:
1. Have a real flair and passion for the food and beverages industry striving for 100% customer satisfaction.
2. Be attentive and proactive, with the ability to respond quickly to the needs of the customer and managers.
3. Maintain an impeccable appearance with an engaging personality.
4. Be an excellent team player with exceptional communication skills.
5. Possess good knowledge of drink selections including cocktails and food.
6. Previous experience in a similar role is desirable.
In return we offer a dynamic team environment, competitive salary, free parking and flexible benefits package including pension, health cash plan and access to numerous discounted goods and services.
What is a Genting Employee?
At Genting it’s important that we find and keep the best people that can do the job. However, although finding the right skills and experience for the job is vital, it is just as important that our new team members are able to behave in the way that we expect of all our employees and that they live and breathe our values.
Genting focuses on recruiting high calibre and outgoing candidates from the widest fields possible who are as excited about our brands as we are and want to work and grow with a leading global player in the leisure, casino and hospitality sector.
What We Are Looking For:
* Enthusiasm about working for Genting and a strong belief in our values.
* Friendliness, helpfulness, and support towards all team members.
* Pride in appearance.
* Reliability and hard work.
* Flexibility to fit in with our 24-hour business.
* Personality and fun in the workplace!
What We Can Offer:
* A range of “flexible benefits” such as: extra holiday purchase, dental insurance, Company funded Health Cash Plan, critical illness cover, and travel insurance.
* Life Cover.
* Numerous discounts across Resorts World Birmingham and the NEC Campus.
* Discounts across the wider Genting UK brand.
* Discounted on-site gym membership.
* Discounted bus and rail passes with National Express.
* Pension.
* Uniform provided.
* Employee Assistance Programme.
* Free on-site parking.
* Staff discount at Genting Hotel, Santai Spa, Sky Bar & Restaurant, World Bar, Sports Bar, Vortex.
As we love to have fun, we run a number of Company funded engagement events for our people to get involved in each year.
We also continually look at ways to reward and engage our employees through things like Lifestyle Vouchers, long service awards, team incentives and social fund, annual company Christmas present and Career progression through our online learning portal Genting Academy.
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