Are you an individual with 18 months of office experience and a strong administrative background? Are you ready to thrive in a fast-paced, customer-centric role within the financial sector? INTERVIEWING NOW - ROLE TO START OCTOBER 2024!This is a well-established company in the financial industry, dedicated to providing top-notch service to their clients. Their commitment to excellence has made them a trusted name in the field.They are seeking an exceptional Administrator to be a be a pivotal member of their Team, instrumental in ensuring a seamless service for clients. Your role will encompass diverse responsibilities, spanning from client relations to operational efficiency, all while delivering exceptional customer service.Responsibilities:
* Build and maintain effective relationships with new and existing clients.
* Serve as the first point of contact for any queries related to mortgage applications.
* Provide timely, accurate, and appropriate responses to phone calls, inquiries, and correspondence.
* Collaborate with Mortgage Brokers and Solicitors, keeping them informed of case progress and addressing any queries.
* Communicate with the Line Manager, escalating issues for discussion and resolution.
* Liaise with the underwriting and risk team to ensure compliance with mortgage requirements and conditions.
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