Adult & Paediatric Administrator/Crisis Worker - Bicester
The role of Crisis Worker is critical in providing victims of sexual assault with the dedicated support and care required.
Acting as the advocate for patients who attend the centre, you will empower service users to feel in control and be able to support during the forensic to manage patient care pathways.
Main duties of the job
Key Responsibilities:
* 1st point of contact for service users.
* Support process of service users and their family visiting the centre, including preparing the patient and assisting in the collecting of forensic evidence.
* Ensuring that a high standard of DNA anticontamination is maintained between forensic cases (cleaning).
* Assisting patients and liaising with other agencies regarding the management of the service user pathway.
* Assisting with preparation, service user support and acting as an advocate during their time at the SARC.
* Be a key player within the SARC team and wider company network.
About us
Founded by passionate clinicians on a mission to provide expert patient-centred services, Mountain Healthcare leads the clinical forensic healthcare provisions sector in the UK. A premier partner of NHS England and the police, our unique provisions include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare and clinical telephone advice. Driven by our values Be Kind and Do the Right Thing, Mountain Healthcare provides holistic and trauma-informed care that improves the immediate and long-term health outcomes of patients across the criminal justice system.
Job details
Location: The Solace SARC, Bicester, Thames Valley
Salary: £25,486.04 per annum based on Full Time hours
Hours: This is a vacancy of 36 hours per week. Shift hours will be: 9:00am - 5:00pm, Monday - Friday. There will also be the opportunity to pick-up additional shifts as an out of hours Crisis Worker, on an on-call basis from 5:00pm to 9:00am.
Company Benefits
* Enhanced sickness pay scheme
* Enhanced Maternity Pay after 1 year's service
* Advanced rota planning for better work-life balance
* 6 weeks annual leave
* Pension Scheme
* Bonus Scheme
* Life Assurance
* Employee Assistant Programme
* Long Service/Team of the Month Awards
* A range of accredited and CPD training courses and masterclasses
* Funding for higher education courses after one years' service
Person Specification
Qualifications
* Because of the nature of the Sexual Offence Examiner, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e.
* While the position may be based from one location, additional travel may be a requirement of the role across SARCs, therefore a UK driving license is required for this role and access to a vehicle.
* Advanced DBS and level 2 Police vetting will be required.
Experience
* IT skills and administration.
* Experience working in a supportive or customer-focused environment.
* Kind caring nature.
* Knowledge and understanding of confidentiality.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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