Job Description
Job Title: Office Services Executive (please note, this is an entry level role)
Location: Manchester
Reports to: Office Services Manager
The Role
We are looking for an efficient Office Services Executive to join our busy Office Services Team in Manchester. The successful candidate will play a critical role in the smooth running of the post, other administrative tasks and front of house functions to help our partners run their practices effectively. The role requires excellent client service and administration skills. Previous experience in the legal sector is desirable but not essential.
Responsibilities
* Dealing with incoming, outgoing post, partner requests, couriers, printing, hot desk bookings, client room bookings, binding, photocopying or scanning plus any other adhoc admin where necessary to support the Office Services Team and its partners.
* Supporting and managing a central inbox for partner requests.
* Organising outsourcing solutions for partners.
* Support front of house, meeting and greeting clients, providing refreshments
* Ad-hoc administration tasks such as; delivering by hands and court documents, arranging couriers, logging post charges, binding, photocopying, scanning, paginating, filing, ordering of stationery and gifts and supporting the event and recruitment team with administration tasks.
What we're looking for
An efficient individual with excellent Microsoft Office skills and a good understanding of the mechanics of an office. A helpful and approachable individual with excellent interpersonal and client service skills. Confident building relationships with first-rate written and verbal communication skills. Must have good attention to detail and good time management skills. A willingness to get to know and understand our business and its values. A strong team player who can also work under their own initiative. Ability to balance and prioritise workload and take responsibility for tasks. Passionate about working and delivering to a high standard.
Skills and abilities
* Client service oriented. Reliable, keeps commitments and pro-active.
* Great attention to detail.
* Good organisational and interpersonal skills and thrives on meeting exacting deadlines and delivering exceptional service to internal clients.
* A calm, professional, welcoming approach with a lively interest in business coupled with strong Microsoft office skills.
* Excellent listening skills with a proactive, problem-solving approach. to understanding individuals and issues.
* Be able to maintain a positive and cheerful demeanor to building excellent working relationships with a wide variety of partners (450+).
* Be very people oriented – want to be helpful and sort things out for people.
About the Company
gunnercooke is the blueprint for the future of legal services, a firm that is passionately, obsessively focused on brilliant service for its clients. A law firm, with a difference.
We’ve taken away lots of the constraints that prevent lawyers from giving a brilliant client service and we’ve replaced them with a model that attracts the best legal talent to join us, giving them the freedom to invest fully into their client relationships.