Area Operations Manager - Midlands Hybrid - Home & Site Based Up to c.£50k Bonus Potential & Benefits Sector Experience Considered: PBSA, BTR, Hospitality/Hotels, Residential Living, Co-Working, Leisure Synced are seeking an experienced and dynamic Area Manager to oversee a diverse portfolio of PBSA sites across the Midlands. This role offers the chance to manage and oversee the operations of multiple sites, lead and develop site-based teams, and foster strong client relationships. You’ll play a critical role in driving operational excellence and ensuring the smooth running of your portfolio. If you’re a proven leader with a passion for property management, inspiring teams and driving operational excellence, this is a fantastic opportunity to shape the performance and success of a portfolio in a rapidly growing company. Key Responsibilities: Lead and manage operational teams across a portfolio of properties, ensuring exceptional service delivery. Develop and execute sales strategies, monitor KPIs, and improve site performance. Ensure compliance with health, safety, and legal requirements across all properties. Manage commercial contracts and assess financial performance and budget adherence. Oversee customer satisfaction and drive continuous improvement in service standards. Promote and maintain high standards of the company brand across all sites. Ensure operational efficiency and quality control across all locations, implementing best practices to meet client expectations. Manage a key client relationship, providing detailed reports and insights into the performance of each site. What We’re Looking For: Leadership Experience: Proven success in driving behavior and managing multi-site teams and operations remotely Customer Focus: Strong commitment to customer satisfaction and service excellence. Exceptional relationship management experience with both the client and operational teams A results driven self starter with proactive approach High levels of organisation and time management skills This is a fantastic career opportunity for someone looking to make a real impact in an expanding company. If you’re ready to shape the future of operations within student living and take on a remote leadership role, we’d love to hear from you. Synced is acting as an external recruitment partner