Job description
Luxury Watch Office Admin Manager
Job Purpose:
Our Office Admin Manager Ensures the proper flow of office procedures and supports the business by carrying out all administrative office duties. This individual is the first point of contact at our headquarters in Belfast and responsible for ensuring we deliver a exceptional client experience.
Your responsibilities will include but will not be limited to:
* Reports to the Managing Director
* Manage and communicate our distribution and collection services with courier partners, UPS/RM/FedEx/DHL etc. Updating tracking info to clients and ensuring they are packaged and sent out efficiently worldwide
* Records updated daily and reports created
* Communicates with relevant clients / business partners to update and organise repairs, services, shipping, orders and enquiries
* Arranges meetings by scheduling appropriate meeting times, booking rooms, and planning refreshments
* Manages correspondence by answering emails and sorting mail
* Drafts, formats, and prints relevant documents
* Creates agendas and takes meeting notes
* Storage and security of all confidential data and ensure GDPR practices are followed
* Inventory and website updates as and when required. Liase with brand partners on orders etc
* Adhering to company policies at all times
* Continually striving for self-improvement and forward suggestions to improve the efficiency of the services provided
* Deliver an exceptional customer experience through all channels including email, telephone, social channels and face-to-face
* Ensuring quality housekeeping and efficient set up in office for the team and clients
1.
Candidate Skills and Qualifications
* Strong Attention to Detail
* Proactive and ability to Work Without Supervision
* Excellent Time Management Skills
* Exceptional Communication and Customer Service Skills
* Technical Skills
* Including Proficiency With Microsoft Office Programs
* Strong Prioritisation and Organisation Skills
* Reliable and Trustworthy. Ability to Handle Confidential Information
* Strong Record Keeping Skills; Presentation Skills
* Energetic and able to work under pressure and to deadlines
Job Types: Full-time, Permanent
Pay: From £26,000.00 per year
Schedule:
* 8 hour shift
* Monday to Friday
Experience:
* Administrative experience: 2 years (required)
Work Location: In person
Application deadline: 28/02/2025
Reference ID: OfficeManager25
Expected start date: 03/03/2025